Sleeptracker customer service.

joeparaski
joeparaski Posts: 1,865
edited August 2009 in The Clubhouse
A few years ago I bought a sleeptracker watch. Now the wristband is worn out and broken but the watch runs fine. I figured I'd email them to see if I can buy just the wristband. To my surprise they're shipping me a new wristband at no charge for the part nor the shipping. Now THAT'S customer service.

In case you don't know what a sleeptracker watch is, check out their website at www.sleeptracker.com

No affiliation, but they deserve a plug.

Joe
Amplifiers: 1-SAE Mark IV, 4-SAE 2400, 1-SAE 2500, 2-SAE 2600, 1-Buttkicker BKA 1000N w/2-tactile transducers. Sources: Sony BDP CX7000es, Sony CX300/CX400/CX450/CX455, SAE 8000 tuner, Akai 4000D R2R, Technics 1100A TT, Epson 8500UB with Carada 100". Speakers:Polk SDA SRS, 3.1TL, FXi5, FXi3, 2-SVS 20-29, Yamaha, SVS center sub. Power:2-Monster HTS3500, Furman M-8D & RR16 Plus. 2-SAE 4000 X-overs, SAE 5000a noise reduction, MSB Link DAC III, MSB Powerbase, Behringer 2496, Monarchy DIP 24/96.
Post edited by joeparaski on
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  • treitz3
    treitz3 Posts: 18,987
    edited August 2009
    I'm in no way being a smart **** at all, but if you have a cell phone.......

    ......the time is on it. Function/need solved. Folks look at me and most likely think I'm an old **** but I'm definitely not new school enough to say that watches for the mainstream are outdated.

    Crap. Or am I?
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • nguyendot
    nguyendot Posts: 3,594
    edited August 2009
    I dunno, I actually like wearing my Omega Seamaster...
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • Polk addict
    Polk addict Posts: 558
    edited August 2009
    Man, that's the only annoying part about having a synthetic thingy wrist band... They just crack...

    But kinda seems like you spent quite a bit on the watch itself, so...

    @ Trey, dude, there's tons of places I stay overnight or weeks like overseas and stuff where you can't get service...

    In the airport, it takes like ten seconds, and you have the time set for years...
    Chiranth
    hoosier21 wrote:
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  • comfortablycurt
    comfortablycurt Posts: 6,745
    edited August 2009
    I don't know if I'm missing something here...but what is it?

    Is it just a watch with an alarm on it? There are literally thousands of watches with alarms on them...what's so special about this one?

    I think I'm missing something here.

    edit-I just watched the video...Seems kinda pointless to me. It automatically wakes you up at the optimum time according to when you went to sleep? What if you have to be up at 8 o'clock and according to the watch you shouldn't wake up until 8:30? It just wakes you up late then? I guess I just don't see the point...I could imagine a lot of people being late for work because this watch is waking them up at the "optimum" time, and not when they actually need to get up.
    The nirvana inducer-
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  • ShinAce
    ShinAce Posts: 1,194
    edited August 2009
    I wear a Citizen Eco drive.

    I reset it once a year and it's at most 5 seconds off. Is your phone the same?

    I can swim, even scuba with it. Does your phone like water?

    I can look down and see the time without going into my pockets. What about you?

    Even naked in bed, the wifey checks my watch. Please don't tell me you sleep with your phone.

    If I leave my watch in complete darkness for nearly 2 months and then pull it out, it'll still tell me the correct time. No cell phone will do this running for 2 months.

    Just saying. Pocket and wrist watches have been around for along time and will continue to.
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  • joeparaski
    joeparaski Posts: 1,865
    edited August 2009
    treitz3 wrote: »
    I'm in no way being a smart **** at all, but if you have a cell phone.......

    ......the time is on it. Function/need solved. Folks look at me and most likely think I'm an old **** but I'm definitely not new school enough to say that watches for the mainstream are outdated.

    Crap. Or am I?



    Crap. I used to have a cell phone, now I don`t have one, and I don`t want one, and yes, I can afford one if I wanted it (who can`t), but I don`t.

    Joe
    Amplifiers: 1-SAE Mark IV, 4-SAE 2400, 1-SAE 2500, 2-SAE 2600, 1-Buttkicker BKA 1000N w/2-tactile transducers. Sources: Sony BDP CX7000es, Sony CX300/CX400/CX450/CX455, SAE 8000 tuner, Akai 4000D R2R, Technics 1100A TT, Epson 8500UB with Carada 100". Speakers:Polk SDA SRS, 3.1TL, FXi5, FXi3, 2-SVS 20-29, Yamaha, SVS center sub. Power:2-Monster HTS3500, Furman M-8D & RR16 Plus. 2-SAE 4000 X-overs, SAE 5000a noise reduction, MSB Link DAC III, MSB Powerbase, Behringer 2496, Monarchy DIP 24/96.
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  • joeparaski
    joeparaski Posts: 1,865
    edited August 2009
    comfortablycurt wrote: »
    I don't know if I'm missing something here...but what is it?

    Is it just a watch with an alarm on it? There are literally thousands of watches with alarms on them...what's so special about this one?

    I think I'm missing something here.

    edit-I just watched the video...Seems kinda pointless to me. It automatically wakes you up at the optimum time according to when you went to sleep? What if you have to be up at 8 o'clock and according to the watch you shouldn't wake up until 8:30? It just wakes you up late then? I guess I just don't see the point...I could imagine a lot of people being late for work because this watch is waking them up at the "optimum" time, and not when they actually need to get up.


    Yeah, you missed something. It wakes you up before, not after your time. It wakes you at the optimum time when you are closer to waking rather than when you are in a deep sleep. Yes I have used it, and yes it works.

    Joe
    Amplifiers: 1-SAE Mark IV, 4-SAE 2400, 1-SAE 2500, 2-SAE 2600, 1-Buttkicker BKA 1000N w/2-tactile transducers. Sources: Sony BDP CX7000es, Sony CX300/CX400/CX450/CX455, SAE 8000 tuner, Akai 4000D R2R, Technics 1100A TT, Epson 8500UB with Carada 100". Speakers:Polk SDA SRS, 3.1TL, FXi5, FXi3, 2-SVS 20-29, Yamaha, SVS center sub. Power:2-Monster HTS3500, Furman M-8D & RR16 Plus. 2-SAE 4000 X-overs, SAE 5000a noise reduction, MSB Link DAC III, MSB Powerbase, Behringer 2496, Monarchy DIP 24/96.
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  • PhantomOG
    PhantomOG Posts: 2,409
    edited August 2009
    i was interested in this when I read about it quite awhile ago, however, I just don't think I'd like sleeping with a watch on.

    Shin, I love my EcoDrive as well. I only wish it had a sapphire crystal. Mine's all scratched up after only a couple years :(
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  • billbillw
    billbillw Posts: 6,721
    edited August 2009
    treitz3 wrote: »
    I'm in no way being a smart **** at all, but if you have a cell phone.......

    ......the time is on it. Function/need solved. Folks look at me and most likely think I'm an old **** but I'm definitely not new school enough to say that watches for the mainstream are outdated.

    Crap. Or am I?

    Watches are an accessory that some people really get enjoyment out of.

    I, for one, love my Invicta Swiss movement watch and wear it daily. Something about about a continuous sweep second hand and the sound of a full mechanical Swiss timepiece...

    Not to mention, Joe's sleeptracker does more than just tell time.
    For rig details, see my profile. Nothing here anymore...
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  • acsubie
    acsubie Posts: 773
    edited August 2009
    nguyendot wrote: »
    I dunno, I actually like wearing my Omega Seamaster...

    x2 :)
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  • bobman1235
    bobman1235 Posts: 10,822
    edited August 2009
    I think watches look nice, above all else. And it is a lot easier to flick your wrist over than to dig around for your cell phone.

    I really like the technology in these sleeptracker things - it's a shame you have to wear it while you sleep though.
    If you will it, dude, it is no dream.
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  • ShinAce
    ShinAce Posts: 1,194
    edited August 2009
    PhantomOG wrote: »
    i was interested in this when I read about it quite awhile ago, however, I just don't think I'd like sleeping with a watch on.

    Shin, I love my EcoDrive as well. I only wish it had a sapphire crystal. Mine's all scratched up after only a couple years :(

    I think min's a quartz crystal. Ecodrive WR100 from like 1998 or 1999.

    No major scratches, and I even work in computer cases, amp cases, and cars with it on. It's got maybe a half dozen tiny scratches.

    Are you climbing mountains with this sucker? lol.
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  • treitz3
    treitz3 Posts: 18,987
    edited August 2009
    Eh, I guess I come from the thought process of less is more. Since I always have my phone near me and it takes less than a second to look down and see the time, I guess I consider a watch "just another thing to lug around". Well, that and in my line of work.... a watch can be a very serious hazard. My wedding ring is too, but I take that off when the situation gets too dangerous.

    Carry on.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • Willow
    Willow Posts: 10,997
    edited August 2009
    ShinAce wrote: »
    Even naked in bed, the wifey checks my watch. Please don't tell me you sleep with your phone..

    Did you get married recently? ;)
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  • PhantomOG
    PhantomOG Posts: 2,409
    edited August 2009
    Well, the scratches are small, it still annoys me though. From a distance you can't tell but when light bounces off the crystal in certain angles is painfully visible.

    I just thought for how much I paid for it a sapphire crystal should be a given. My fault for not checking. My wife has a Movado that is a few years older and it looks *flawless* and she wears it alot.

    I do love everything else about the watch though. Its a Calibre 8700. The perpetual calendar/eco-drive combo make it the ultimate in low-maintenance which is why I bought it.
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  • Willow
    Willow Posts: 10,997
    edited August 2009
    treitz3 wrote: »
    Eh, I guess I come from the thought process of less is more. Since I always have my phone near me and it takes less than a second to look down and see the time, I guess I consider a watch "just another thing to lug around". Well, that and in my line of work.... a watch can be a very serious hazard. My wedding ring is too, but I take that off when the situation gets too dangerous.

    Carry on.


    I have both, my BB is with me all the time. Even on my night stand. I use it as a flash light as I wake earlier then my wife does. I wear 90% of the time my ESQ Titanium Chronograph watch (I wear none to bed however). The other 10% I alternate between my other watches..My grand father's seiko or his Rolex. He has passes I don't just take them from him. I wear them occasionally as not to have to worry about anything with them. But I feel naked if I don't wear a watch.
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  • comfortablycurt
    comfortablycurt Posts: 6,745
    edited August 2009
    joeparaski wrote: »
    Yeah, you missed something. It wakes you up before, not after your time. It wakes you at the optimum time when you are closer to waking rather than when you are in a deep sleep. Yes I have used it, and yes it works.

    Joe


    I guess I still don't see the point.

    Why would I want to wake up earlier than I needed to? I'd rather get the extra 15 minutes of sleep. I have absolutely no trouble waking up to an alarm clock...I almost never reach for the snooze button, and rarely feel groggy after waking up...unless I was drinking the night before...lol

    To each their own though.
    The nirvana inducer-
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    Audioquest Speaker Cables and IC's
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  • kawizx9r
    kawizx9r Posts: 5,150
    edited August 2009
    Interesting but I'll stick with my Seiko Kinetic....you're right curt, to each their own.
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  • bobman1235
    bobman1235 Posts: 10,822
    edited August 2009
    comfortablycurt wrote: »
    I guess I still don't see the point.

    Why would I want to wake up earlier than I needed to? I'd rather get the extra 15 minutes of sleep. I have absolutely no trouble waking up to an alarm clock...I almost never reach for the snooze button, and rarely feel groggy after waking up...unless I was drinking the night before...

    Yeah, I'd say the vast majority of people wake up feeling groggy . Studies have shown that if you wake up at a certain point in your sleep cycle you're less likely to feel that way. It seems counterintuitive that potentially less sleep would make you feel BETTER about waking up, but supposedly it's true. You're very lucky to not feel this way :)

    I personally hate waking up to an alarm, and only do so when it's absolutely necessary; my body clock wakes me up at a good time most mornings.
    If you will it, dude, it is no dream.
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  • billbillw
    billbillw Posts: 6,721
    edited August 2009
    Most of the time, we don't need an alarm and we don't have a choice of when we wake up. Our children wake us up on THEIR schedule! We are lucky to have them sleep until 6am.
    For rig details, see my profile. Nothing here anymore...
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