Letter to GM....
Systems
Posts: 14,873
Hello
Some of you may know I got an 09 Colorado, was having a few issues with it but has been all ironed out with the dealership and looks like all the bugs are out of it.
The main issues I've been having is driving on the gravel roads and all of the issues I've had could have been fixed easily and with no extra cost to GM. Its just poor real world testing and no common sense from the engineers.
Anyway I sent off a certified letter to them just giving them some feedback and letting them know the issues I've had and what they could do to fix them in future releases. Also told them I really like the pickup...The letter was sent to the main GM office, and I was very nice in the letter. I told them they could call me if they wanted or just reply back to the letter I sent.
Yesterday I get a call......from some dude in the Phillippines....pretty much stuttered around and didn't really know what to say to me. He tried quoting things in the letter but could tell he never read it....I hung up on him....
Sad.....
Some of you may know I got an 09 Colorado, was having a few issues with it but has been all ironed out with the dealership and looks like all the bugs are out of it.
The main issues I've been having is driving on the gravel roads and all of the issues I've had could have been fixed easily and with no extra cost to GM. Its just poor real world testing and no common sense from the engineers.
Anyway I sent off a certified letter to them just giving them some feedback and letting them know the issues I've had and what they could do to fix them in future releases. Also told them I really like the pickup...The letter was sent to the main GM office, and I was very nice in the letter. I told them they could call me if they wanted or just reply back to the letter I sent.
Yesterday I get a call......from some dude in the Phillippines....pretty much stuttered around and didn't really know what to say to me. He tried quoting things in the letter but could tell he never read it....I hung up on him....
Sad.....
Testing
Testing
Testing
Testing
Testing
Post edited by Unknown User on
Comments
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Sad indeed
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I've heard a lot of complaints about the Colorado/Canyon and have yet to hear anyone praise it as a "buy again" vehicle. Oddly, it was well received upon introduction.
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I was looking at the Colorado. I am glad I didn't get it.Sharp Elite 70
Anthem D2V 3D
Parasound 5250
Parasound HCA 1000 A
Parasound HCA 1000
Oppo BDP 95
Von Schweikert VR4 Jr R/L Fronts
Von Schweikert LCR 4 Center
Totem Mask Surrounds X4
Hsu ULS-15 Quad Drive Subwoofers
Sony PS3
Squeezebox Touch
Polk Atrium 7s on the patio just to keep my foot in the door. -
Sounds like they could learn alot about CS from Polk
