props to Garmin
danger boy
Posts: 15,722
a few month's ago the battery in my Garmin GPS started to not hold a charge anymore for more than 15 minutes.
I emailed Garmin and they said send it in ground mail, insured, etc. I did... and received it back today.. 12 days total ground to Olathe, KS. and home to Spokane, WA.
It looks like they gave me a new or refurbished unit of the same model.. which is fine with me... as mine was barely over a year old, and a discontinued model.
the best part was that it didn't cost me anything other than shipping of $9.10.
I was expecting to receive an email with the bill for repairs.. but no, nada, zilch!
I am very happy that they honored their warranty and took care of me.. as with Polk Audio, I will be a Garmin user for life.
I emailed Garmin and they said send it in ground mail, insured, etc. I did... and received it back today.. 12 days total ground to Olathe, KS. and home to Spokane, WA.
It looks like they gave me a new or refurbished unit of the same model.. which is fine with me... as mine was barely over a year old, and a discontinued model.
the best part was that it didn't cost me anything other than shipping of $9.10.
I was expecting to receive an email with the bill for repairs.. but no, nada, zilch!
I am very happy that they honored their warranty and took care of me.. as with Polk Audio, I will be a Garmin user for life.
PolkFest 2012, who's going>?
Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
Post edited by danger boy on
Comments
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Super! Nice folks down that way, guess they like you Al, your reputation reaches far and wide
!! Andy will be pleased to hear that!
CraigThorens TD125MKII, SME3009,Shure V15/ Teac V-8000S, Denon DN-790R cass, Teac 3340 RtR decks, Onix CD2...Sumo Electra Plus pre>SAE A1001 amp>Martin Logan Summit's -
Yup Garmin rocks.
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I'm having the same issue, along with some stutter at times. After reading this, I'll try sending it in, Thanks.-Ignorance is strength -
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i live about 5 mins from their place in olathe.. They have really come up from when they first moved into the community
