Sony Blu-Ray Firmware updates rant
Comments
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Sounds like you need to go up a level or two at Sony Customer Service. Ask to talk to a supervisor and tell them your player failed during update. If I remember correctly, firmware instructions say you may cause problems if upgrade is not done properly. You may have to send player to service to correct problem. If it is going to cost too much money, you may want to cut your losses and wait til the industry comes out with a better product. Good luck.
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firmware updates are a way of life now and the more Java apps we see on these Blurays the more updates we'll need
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Talked with the BB salesperson today and it sounds like the majority of blue ray movies include Dolby True HD which the 4.5 update incorporates into the S-300. He thought that if the movie had DTS-HD it would also probably include Dolby True HD. Can anyone out there confirm?
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After trying to get the firmware update for the 1st machine to install, which I did not need anyway as it was for BD live stuff, I used the machine. It locks up at 1hr:28min of Miami Vice. Then nothing would work right. Had trouble just getting it to turn off and on.
Returned it and got a second machine. Installed the update, which went better. Miami Vice stalled out in same spot and locked up the machine. Lord of War will not play, not even start. Quantum of Solace will not play.
I took the Miami Vice disc to Best Buy, where I got it, and salesman put it on the Sony S350 and at 1hr:28min, the audio started screeching but it played. So, I go to Blackbuster for a different Miami Vice/older, different packaging....maybe ones I had had been a bad run....no, it stalls at 1hr:28min and locks up the machine, which still will not play 2 of 3 BRD that I rented.
Oh, the salesman did pop Miami Vice into a Denon (not sure model), and it played just fine. I intend to find out the model...probably the one selling for 2 grand.
Feel my pain. The 2nd Sony goes back today for a refund.
How can there still be so many glitches....the technology didn't come out yesterday? -
Bummer you are having so much hassle. Nice to hear you are getting a refund. We have had our Sony BP since they came out and no real problems to speak of. Wierd that another machine had the same problem. We had a movie once but cleaning the disk was the answer. Good luck.
