volume issue with H/K 347

Options
Mauskar
Mauskar Posts: 104
edited February 2008 in Electronics
I just received my H/K 347 from harman audio, after auditioning the receiver from best buy. I went ahead and attached all the components and cables, configured everything and ran into two issues:

1. The volume is not as "loud" as my previous receiver that I had auditioned- I am using the same test songs and the same listening volume as before.

2. The volume fades in and out, sometimes coming out muffled.

My configuration is as follows: Running HDMI from DVD, Comcast Cable to an HDMI switch to my Sony Wega TV. From the TV i am running analog RCA to Video 3 input. I am also running an optical cable from my DVD player to the optical 1 port. All cables, wiring, and switch is from monoprice.com.

The above issues happen while listening to a DVD or just watching normal TV. Any ideas? Any help would be greatly appreciated!!!!

Thanks.
Post edited by Mauskar on
· Share on Facebook

Comments

  • Mauskar
    Mauskar Posts: 104
    edited February 2008
    Options
    anyone?
    · Share on Facebook
  • WilliamM2
    WilliamM2 Posts: 4,811
    edited February 2008
    Options
    Was it a refurb? Sounds like it's broken, send it back.
    · Share on Facebook
  • Mauskar
    Mauskar Posts: 104
    edited February 2008
    Options
    Its definitely a refurb. Is there anything else i can look for? I'll send it back, but i dont want to pay double shipping for another unit to be delivered...
    · Share on Facebook
  • WilliamM2
    WilliamM2 Posts: 4,811
    edited February 2008
    Options
    There's nothing you could look for that would cause the volume fading in and out. That's definetely not a setting or anything.

    If you bought it directly from Harmon, they may send a call tag for return, and I've never heard of any company charging shipping to send out a new unit, though some make you pay to return the defective one.
    · Share on Facebook
  • AudioFilet
    AudioFilet Posts: 235
    edited February 2008
    Options
    Try connecting up a CD player directly to an analog input and see what it does. You have a lot of connections there, could be something flaky somewhere.
    2 Channel rig:
    LSi9"s (modified xover's) & HSU Sub
    Harman Kardon HK 990 Amp
    Onkyo C-S5VL SACD
    Music Hall MMF 5.1
    Furman Elite 15

    HT rig:
    HK AVR-745 & Polk Monitor Series
    · Share on Facebook
  • Face
    Face Posts: 14,340
    edited February 2008
    Options
    Send it back before it's too late.
    "He who fights with monsters should look to it that he himself does not become a monster. And when you gaze long into an abyss the abyss also gazes into you." Friedrich Nietzsche
    · Share on Facebook
  • SKsolutions
    SKsolutions Posts: 1,820
    edited February 2008
    Options
    HK should make it right. Start the process.
    -Ignorance is strength -
    · Share on Facebook