Outlaw Audio -

VR3
VR3 Posts: 29,061
edited November 2007 in Electronics
I would like to publicly thank Outlaw --

As most of you know --

My Dad gave me a unit he claimed to have been struck by lightning ---

I contacted Outlaw and they agreed to look at it and fix it (if possible) under warranty..

I sent the unit off to them, they fixed it in roughly 2.5 weeks and sent it back at their cost...

Unit works as promised and does the job ---

I would have no issues recomending Outlaw for Home Theater applications in the future...

Five Stars from Sid! ;)
- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
Post edited by VR3 on
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  • Serendipity
    Serendipity Posts: 6,975
    edited November 2007
    Cool.

    Great company, great to deal with.
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  • ben62670
    ben62670 Posts: 15,969
    edited November 2007
    sweet. That was one of my deciding factors in getting the outlaw990.
    Please. Please contact me a ben62670 @ yahoo.com. Make sure to include who you are, and you are from Polk so I don't delete your email. Also I am now physically unable to work on any projects. If you need help let these guys know. There are many people who will help if you let them know where you are.
    Thanks
    Ben
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  • dorokusai
    dorokusai Posts: 25,576
    edited November 2007
    That's a solid response from a mainstream company.

    Why do these posts read like sound bites? Do you have a pic?
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
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  • vonnie123
    vonnie123 Posts: 326
    edited November 2007
    Did they by chance say what part(s) were fried? Sounds like a great company that stands by their products.
    [
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  • VR3
    VR3 Posts: 29,061
    edited November 2007
    A picture?

    I think I can take one for ya ---
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • danger boy
    danger boy Posts: 15,722
    edited November 2007
    get that 990 pre map dialed in and let er rip.. upgraded software is free from their website.. it's a must have.

    i want to know your thoughts after you get some time with it. I think for a home theater pre amp, it does pretty good in bypass and upsampling mode
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
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  • VR3
    VR3 Posts: 29,061
    edited November 2007
    Did some general music listening tonight -- stuff I am VERY familiar with...

    Few basic thoughts...

    What a BRIGHT preamp --

    Right away, the biggest difference I heard was I was more so listening to the speakers than I was the music -- it sounded artificial, grainy, forward and abrasive... the mids were fairly shouty in comparison to the smooth, yet pronounced Candela sound I am use to -- and the bass was much more present -- something I am no longer use to once I got rid of my old Denon CDP and B&K preamp...

    Its just in a different class than my Candela -- different purposes

    The Candela is soooo smooth, yet tingly detailed all at the same time, it sounds natural and balanced -- with staging that will just blow your mind...

    the Outlaw was as seperated as the Candela, maybe not as much body --- but not as wide...

    Just an immediate difference... very easy to pick it out - particularly at higher volumes...

    For HT - it will be perfect, loud, bright, authorative bass, exactly what I wanted ---

    But I would have a hard time recomending it for a 60% 2 ch, 40% HT rig --

    I'm not knocking it, it does good what its supposed to do, but in a 2 ch setup, next to a similarly priced 2 ch only pre -- it is what it is...

    I'll let you know about the movie part of it later ---

    Worked pretty good with my less revealing Zune running in a dock -- Pretty pleasant
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • VR3
    VR3 Posts: 29,061
    edited November 2007
    Also -- just a side note

    This preamp sounds its best in Bypass, by far --

    But on another side note, its very possible my amps and so forth just dont quite mesh with the Outlaw -- which is why I get the real bright sound for 2 ch...

    My Dad's isnt nearly as bright
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • danger boy
    danger boy Posts: 15,722
    edited November 2007
    check to see if the treble is set to +6 or something.. you can do that from the remote

    i am floored and confused that it's that brite
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
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  • Grimster74
    Grimster74 Posts: 2,576
    edited November 2007
    danger boy wrote: »
    check to see if the treble is set to +6 or something.. you can do that from the remote

    i am floored and confused that it's that brite

    I second what danger boy says, I found the 990 to be a little more layed back compaired to some of the other components I've owned. Different strokes for different fokes I guess. On a second note though, that is the main reason I went with Outlaw gear, very good gear at a very resonable price as well as excellent customer service, looking forward to the next gen. 990 myself, Outlaw can't release it soon enough, glad to see things went so well for you Sid.
    Money Talks, Mine says Goodbye Rob!!!!
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  • Serendipity
    Serendipity Posts: 6,975
    edited November 2007
    It might just be the synergy between the Outlaw and your amps.

    But still, the 990 is a great pre.
    polkaudio RT35 Bookshelves
    polkaudio 255c-RT Inwalls
    polkaudio DSWPro550WI
    polkaudio XRT12 XM Tuner
    polkaudio RM6750 5.1

    Front projection, 2 channel, car audio... life is good!
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  • VR3
    VR3 Posts: 29,061
    edited November 2007
    I can't explain why its bright, all tone controls are set to normal ---

    But it definitely bites ya...
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • Serendipity
    Serendipity Posts: 6,975
    edited November 2007
    Vr3MxStyler2k3 wrote: »
    I can't explain why its bright, all tone controls are set to normal ---

    But it definitely bites ya...

    Did you use the calibration mic?
    polkaudio RT35 Bookshelves
    polkaudio 255c-RT Inwalls
    polkaudio DSWPro550WI
    polkaudio XRT12 XM Tuner
    polkaudio RM6750 5.1

    Front projection, 2 channel, car audio... life is good!
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  • VR3
    VR3 Posts: 29,061
    edited November 2007
    Yeah, but just to see how it worked... lol

    I only have two speakers - not much to calibrate....

    Running the Mains on large, no sub or center/surrounds ---- no crossover point...

    Stereo, bypass --- Shanling CD player as a source and Zune dock as another...

    Nothing in my system really adds or takes away anything - it is what it is... Kind of like with the Shanling v. Rega -- regardless of which player was better, it was very easy to tell which one was playing...

    From a Home Theater stand point - I will be very happy.. haha
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • Serendipity
    Serendipity Posts: 6,975
    edited November 2007
    Oh, okay. But I would be interested in a review of the Outlaw as a stricly Home Theater preamp.

    Because I might just be getting an Outlaw in the future...
    polkaudio RT35 Bookshelves
    polkaudio 255c-RT Inwalls
    polkaudio DSWPro550WI
    polkaudio XRT12 XM Tuner
    polkaudio RM6750 5.1

    Front projection, 2 channel, car audio... life is good!
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  • shadowofnight
    shadowofnight Posts: 2,735
    edited November 2007
    vonnie123 wrote: »
    Did they by chance say what part(s) were fried? Sounds like a great company that stands by their products.


    Sure does sound like they really did you right by fixing it no charge :)

    So , no documentation as to what failed ? I have always used individual amps per channel, I wanted to try a multiple channel amp at least once and Outlaw has been at the top of that list after hearing everyone on the boards praising them and your repair for free was just icing on the cake.
    The first rule of Fight Club is you don't talk about Fight Club
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  • VR3
    VR3 Posts: 29,061
    edited November 2007
    All they told me was ---

    Some components on the main board had to be replaced...

    So - not sure...
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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