Hoping my system problems are over!
pmckeealaska
Posts: 808
Well, since August of last year I have had one problem after another with my system. It started when my 2 channel amp overheated and shut down. I found that I had a bad crossover in my right channel speaker. I got that fixed, had the Rotel serviced just to be sure it was OK, then......a couple of months later my NAD reciever started going insane and the sound would drop in and out. I sent it down to Seattle to get serviced, NAD sent them a new frontboard and they relaced some bad muting transistors.
I got it back and all seemed fine except that there was little or no subwoofer in some lsitening modes. So off the reciever went again to L.A. The guy there said nothing was wrong with it and I began to suspect that I was a dumbass and had not connected something correctly. Anyway, a NAD tech. support guy who has tried to help me throughout this ordeal told me today that they are replacing my unit with another unit altogether just to make sure all is well. So hopefully this will be the end of this nightmare. I can honestly say that despite everything, NAD has the absolute best customer service of ANY company I have ever dealt with. I just hope the 25's will be singing again soon!!!:)
I got it back and all seemed fine except that there was little or no subwoofer in some lsitening modes. So off the reciever went again to L.A. The guy there said nothing was wrong with it and I began to suspect that I was a dumbass and had not connected something correctly. Anyway, a NAD tech. support guy who has tried to help me throughout this ordeal told me today that they are replacing my unit with another unit altogether just to make sure all is well. So hopefully this will be the end of this nightmare. I can honestly say that despite everything, NAD has the absolute best customer service of ANY company I have ever dealt with. I just hope the 25's will be singing again soon!!!:)
Music and Movie Rig
Samsung 40" HDTV 1080p
LSi25 Front Speakers
LSiC Center Channel
LSiFX Surrounds
Rotel RB 1080 2-Channel Amp
NAD T763 Reciever
Denon DVD 2900 Universal Player
Audiosource 10 Band Digital Equalizer
Audioquest CV-8 speaker cables
Audioquest Sub-X subwoofer cables
Audioquest King Cobra Interconnects
Monster AVS 2000 Voltage Stabilizer
Playstation 3 120GB Slim
Samsung 40" HDTV 1080p
LSi25 Front Speakers
LSiC Center Channel
LSiFX Surrounds
Rotel RB 1080 2-Channel Amp
NAD T763 Reciever
Denon DVD 2900 Universal Player
Audiosource 10 Band Digital Equalizer
Audioquest CV-8 speaker cables
Audioquest Sub-X subwoofer cables
Audioquest King Cobra Interconnects
Monster AVS 2000 Voltage Stabilizer
Playstation 3 120GB Slim
Post edited by pmckeealaska on
Comments
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Could you Pm me with the phone number to NAD CS? I just drunkenly bought a broken receiver and need to ship it somewhere to get fixed....
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Thanks for the information.engtaz
I love how music can brighten up a bad day. -
NAD is a class act. Superb gear & outstanding CS. What more could one ask for!!"2 Channel & 11.2 HT "Two Channel:Magnepan LRSSchiit Audio Freya S - SS preConsonance Ref 50 - Tube preParasound HALO A21+ 2 channel ampBluesound NODE 2i streameriFi NEO iDSD DAC Oppo BDP-93KEF KC62 sub Home Theater:Full blown 11.2 set up.
