DVD Player Update

daboyz

Just got word my player will cost a small fortune to fix. Highly pissed and bummed. Just goes to show ya you've gotta be careful what you buy on the bay. At least I'm getting my Zep 4 CD back. Dave.

hockeyboy

That sucks dude. I generally only buy online, but never used. Just my personal opinion. There are definitely some risks worth taking but most of the time you can find a reputable seller that provides at least some warranty. IMO.

dkg999

That really sucks! It seems like I have heard so many bad experiences with electronics purchases via eBay lately, it just makes you wonder what's going on. I think some of it is that people are selling broke stuff because they can't get companies to stand behind the warranties, so they just pass it off on eBay as being almost new, and then claim it broke in shipping, or worked when it left their posession! I had a friend that was going to do just that with a Toshiba DVD player that Toshiba wouldn't fix under warranty, even though it didn't work right out of the box. The retailer wouldn't take it back and exchange it because the box had been opened, just gave her the information for the Toshiba warranty center. Toshiba wouldn't warranty repair it because they said it wasn't a current model. She was going to eBay it and I talked her out of it!

daboyz

Dude had 500 feedback at 100% so I thought I could trust his a$$. Only had it 2 months. Sent him an email, if he has any morals he'll reply but I'm definitely not holding my breath. First time I've been burnt. Think I'll stay here for my used electronics.

daboyz

Dude, while you're here - when you wanna hook up?
Got my AVR today, at least excited about that.

dkg999

Looks like Saturday will work best for me! Works a b%tch at the moment!

Midnite Mick

You had the player for 2 months with no problem?

Mike

daboyz

That's cool, same here. My DM dropped by today unexpected and I got a little crap from him. Not fun. You got my # just call when ready. Can't wait to hook 'em up!!! Thanx again, Dave.

daboyz

The only thing I noticed was when I paused it and then hit play again it hesitated. I thought it was a quirk. It was a Panny DVD RP-91. Top of the line. The funny things looking back was he never gave me a straight answer to the age of the player(its born on date is right on the back) and he really pushed me for feedback about two weeks after I got it. I never had anybody do that before.

Midnite Mick

I am assuming the pause when play was pressed was not disclosed....if so, then I hope you the seller owns up to it, but I doubt it if he wouldn't tell you the age.

Good luck,
Mike

daboyz

Live and learn, should've figured it out but it was one of those things, when you want it you tend to lose sight. No disclosure. Thanks for the support. Dave.

engtaz

Good luck and hope you work it out.

engtaz

shack

I'm sorry that your DVD-P isn't working. About the only time you will get anything from a seller on ebay for used equipment is if it is DOA. New might get you some sort of warranty, but you will never get your money back after 2 months.

To be honest with you, if I sell a piece of gear in good working order, it gets to the seller and works as advertised...I'm not giving anything back after two months. Ebay as a venue is no different than any other when it comes to selling all types of used stuff. It is always buyer beware. Unless stated otherwise...used ANYTHING is AS IS. DOA when advertised as working is often a reason to get a refund but after that you are pretty much out of luck.

PolkThug

daboyz wrote: »

The only thing I noticed was when I paused it and then hit play again it hesitated. I thought it was a quirk. It was a Panny DVD RP-91. Top of the line. The funny things looking back was he never gave me a straight answer to the age of the player(its born on date is right on the back) and he really pushed me for feedback about two weeks after I got it. I never had anybody do that before.

I think there is a little trick with the Panny's where you can see how many hours are logged on it.

ViperZ

I am sorry about your player, but... It doesn't matter how old this player is. This series (and changers with the same DVD drive system) has a known problem, so you should have done your research first.

There is a problem with the motor that spins discs - it can die any time it feels like. We did figure out the repair, but it takes more time than you want to spend on the player (and not worth giving to the repair depots).

I have two similar DVD changers from Panasonic, and repaired about 6 in total. All worked for last 2-3 years for now without any problems...

Midnite Mick

shack wrote: »

I'm sorry that your DVD-P isn't working. About the only time you will get anything from a seller on ebay for used equipment is if it is DOA. New might get you some sort of warranty, but you will never get your money back after 2 months.

To be honest with you, if I sell a piece of gear in good working order, it gets to the seller and works as advertised...I'm not giving anything back after two months. Ebay as a venue is no different than any other when it comes to selling all types of used stuff. It is always buyer beware. Unless stated otherwise...used ANYTHING is AS IS. DOA when advertised as working is often a reason to get a refund but after that you are pretty much out of luck.

I agree with you and was kind of where my posts were going to go initially. However, I also believe for this to apply total disclosure must take place. If everything is 100% disclosed then that is the chance the purchaser takes. However, if what the purchaser says is true then I think he has a legitimate beef. If somebody asks me how old the piece of gear is I tell them the history that I am aware of and supply serial numbers and let them research it with the manufacturer. I also inform them of the little pause/play "quirk"....after that it is 100% on them.

Just my .02

Thanks,
Mike

shack

Midnite Mick wrote: »

However, I also believe for this to apply total disclosure must take place. If everything is 100% disclosed then that is the chance the purchaser takes. However, if what the purchaser says is true then I think he has a legitimate beef. If somebody asks me how old the piece of gear is I tell them the history that I am aware of and supply serial numbers and let them research it with the manufacturer. I also inform them of the little pause/play "quirk"....after that it is 100% on them.

Just my .02

Thanks,
Mike

Nothing daboyz said would make me think the seller owes him anything. I'm sorry...but the standard you would have for 100% disclosure is just not going to happen in the real world. Most sellers of stuff MAY have a clue when it was bought and that as far as they know it was working when they last used it. They probably don't know the difference between a serial # and a model #. They may or may not notice some quirk (like the slow pause response). It is always up to the buyer to ask questions and if not satisfied with the response to pass. I'm not minimizing daboyz's problem...it is just the risk you take when buying used stuff.

Midnite Mick

I guess it could be possible that he did not know about the "quirk" given that he had 500 ebay sales, which would be more of a business rather than some guy trying to sell his personal player. Of course the purchaser isn't going to get anything back but I personally would feel dirtied and not because it broke. I would have felt dirtied because I asked for the age and it is stamped on the back but was avoided. I would definitely learn from this experience and would be more selective in the future. All this being said of course assuming that the purchasers story is accurate as we are only reading one side of the story.

Something that made me more careful was when I had purchased a Jolida cd player that was a dealer demo. I was told by the dealer that it was in excellent condition and when I received it there was a fairly deep approximately 5 mm nick in the window. There were also a couple of chassis screws missing. This is not my definition of excellent condition. This coming right after I purchased 5K of gear from one of their local reps. I felt dirtied and it turned me off from buying anything from him again. When I recently sold the player I took many pictures of the nick from different angles so as to make it clear to any potential purchaser. I also informed him of a couple missing chassis screws.

In contrast when I purchased my Modwright pre as a dealer demo from Bill Baker at Response Audio he put a new faceplate on it, and when it arrived it also had RCA caps on all of the inputs. I would not expect any of this of course but it really gave me a good perception of him.

I have had a couple of other sales and I disclose everything that I know about the piece........I do expect the same in return, after that, the rest is on me. If it breaks down the next day it is 100% on me.

Thanks,
Mike

daboyz

I was never expecting to get my money back, just venting. If he replies to my email I'll give him the benefit of the doubt. I did research the player and found a lot of positives. after it happened I had changed the google search wording and that is when I noticed the problem with the spindle motors on the Pannys. If that was the only problem, $68 and back on my shelf and I'd be ok with that. But there was a myriad of issues.

heiney9

dkg999 wrote: »

Looks like Saturday will work best for me! Works a b%tch at the moment!

Are guys having a secret Rockford Audio Society meeting? .

H9