Do you think Sony will provide me with a factory warranty?

Danny Tse
Danny Tse Posts: 5,206
edited March 2007 in 2 Channel Audio
I was browsing in a small TV/stereo store yesterday when I came across the Sony Scenario S7 system. Apparently, the owner of the store has some NOS units in stock. I checked out the integrated amp and since the owner give me a good price, I went for it.

Given the age of the amp, will Sony still be obligated to provide me with a factory warranty? It was purchased as "new" and I have receipt.

Just in case you wanted to know, each of the source component's asking price was $99.00 :D
Post edited by Danny Tse on
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  • F1nut
    F1nut Posts: 50,553
    edited March 2007
    I wouldn't hold my breath, but it looks nice.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • AndyGwis
    AndyGwis Posts: 3,655
    edited March 2007
    Sony is actually pretty reasonable as long as you have a sales receipt for proof of purchase. I emailed them about a broken Sony DVP-S9000ES I was watching on on eBay. They said if it was under warranty (I had to provide proof of purchase of it new within warranty period) they would fix it up no prob. Owner didn't have receipt, so I didn't bid.

    Anyway, these are 10+ years old so I doubt they would do anything for you. But, if they are in "new" condition, it would seem to be a pretty good deal for $100 a piece, regardless of warranty. You will most likely resell it or get bored before they break.
    Stereo Rig: Hales Revelation 3, Musical Fidelity CD-Pre 24, Forte Model 3 amp, Lexicon RT-10 SACD, MMF-5 w/speedbox, Forte Model 2 Phono Pre, Cardas Crosslink, APC H15, URC MX-950, Lovan Stand
    Bedroom: Samsung HPR-4252, Toshiba HD-A2, HK 3480, Signal Cable, AQ speaker cable, Totem Dreamcatchers, SVS PB10-NSD, URC MX-850
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  • Danny Tse
    Danny Tse Posts: 5,206
    edited March 2007
    AndyGwis wrote:
    Sony is actually pretty reasonable as long as you have a sales receipt for proof of purchase. I emailed them about a broken Sony DVP-S9000ES I was watching on on eBay. They said if it was under warranty (I had to provide proof of purchase of it new within warranty period) they would fix it up no prob. Owner didn't have receipt, so I didn't bid.

    Anyway, these are 10+ years old so I doubt they would do anything for you. But, if they are in "new" condition, it would seem to be a pretty good deal for $100 a piece, regardless of warranty. You will most likely resell it or get bored before they break.

    There's one on ebay right now....asking price is $250.00, I believe. The amp is quite well-equipped....phono pre-amp for MM/MC, 70 watts/ channel, pre-outs/main-in (I think), etc.

    I am trying to confirm the warranty with Sony right now. The store owner gave me a 90 day warranty on the amp.
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  • Danny Tse
    Danny Tse Posts: 5,206
    edited March 2007
    Update: Just did a "live chat" with Bryan of Sony Customer Support. Sony will honor the one year factory warranty!!
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  • janmike
    janmike Posts: 6,146
    edited March 2007
    Good new Danny. Congrats.
    Michael ;)
    In the beginning, all knowledge was new!
    NORTH of 60°
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  • Danny Tse
    Danny Tse Posts: 5,206
    edited March 2007
    janmike wrote:
    Good new Danny. Congrats.

    Thanks!! It's good to know that Sony will stand behind a 15 year old amp. :D
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  • F1nut
    F1nut Posts: 50,553
    edited March 2007
    Hmmm...that is impressive.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Danny Tse
    Danny Tse Posts: 5,206
    edited March 2007
    OK, I finally opened the box. I took out the owner's manual....kind of strange to see the AA batteries for the remote still sealed. I then look at the warranty card....apparently, this amp is considered an ES-series component and therefore the warranty is 3 years!!

    Inside the owner's manual, it mentioned that this amp has a "Spontanteous Twin Drive" power circuit and "Super Legato Linear System" power amp. I recognize these terms from 80s Sony ES amps.

    I think I will contact Sony again.
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