Thumbs up to Plantronics...

Mike682
Mike682 Posts: 2,074
edited January 2007 in The Clubhouse
for excellent customer service.

Bought a bluetooth headset before Christmas. Unit recently developed an issue with the charging port/plug and would not charge correctly. Filled out the internet warranty form, received a call from a rep to confirm things and they sent it out 2nd day air on the honor system. Gonna send back the old unit Thurs.
Receiver: harmankardon AVR235
Mains: polk R30
Center: polk CSi3
Rear Surrounds: polk R20
Subwoofer: polk PSW404
DVD: Panasonic DVD-S29
Post edited by Mike682 on
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Comments

  • brettw22
    brettw22 Posts: 7,624
    edited January 2007
    most of the time they'll even let you keep your old charging cord so you can use extras for office, bedroom, living room, etc.

    I've had to swap out a headset or two with them and have been pleased with them overall.
    comment comment comment comment. bitchy.
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  • Mike682
    Mike682 Posts: 2,074
    edited January 2007
    brettw22 wrote:
    most of the time they'll even let you keep your old charging cord so you can use extras for office, bedroom, living room, etc.

    I've had to swap out a headset or two with them and have been pleased with them overall.

    They are good. They even sent me a brand new replacement. :D

    I'm gonna check with them to see about keeping the old charger. Thanks for the info
    Receiver: harmankardon AVR235
    Mains: polk R30
    Center: polk CSi3
    Rear Surrounds: polk R20
    Subwoofer: polk PSW404
    DVD: Panasonic DVD-S29
    · Share on FacebookShare on Twitter