CSI3 not meant to be...

G-force
G-force Posts: 82
edited February 2006 in Speakers
Well I have recently purchased two different csi3 units and both times they have had damage to them when they arrived. The first time from Fry's it had a big dent in the corner of the veneer, and I just sent one back to Crutchfield that had a broken grill brand new out of the box. I guess the csi3 was not meant for me. So today I just bought me a csi5 from ebay :D

Cant wait until it arrives! It better GD be mint! :o
Post edited by G-force on
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  • WilliamM2
    WilliamM2 Posts: 4,781
    edited February 2006
    I've bought two pair of Polks on the internet, one pair from Ebay, and one pair from Crutchfield. Both arrived damaged. Polk doesn't seem to package their speakers well enough to handle shipping.
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  • RuSsMaN
    RuSsMaN Posts: 17,986
    edited February 2006
    At least the Crutchfield center could have been remedied by Polk, hope the eBay box shows up ok, because only the seller can fix that one.
    Check your lips at the door woman. Shake your hips like battleships. Yeah, all the white girls trip when I sing at Sunday service.
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  • BjornB17
    BjornB17 Posts: 752
    edited February 2006
    I agree that polk pacaking it utter garbage. My monitor 70s came in tall boxes that only had foam protection for the top and bottom of the speakers. The midde sections were exposed, and one box from CC had a gash in it. I was happy to find no damange to the speaker when i got home, but that's pretty risky. Same deal with the PSW10 that i got with them.

    The packaging for the Monitor 30s seemed adequate though.
    KEF Q150 | Rythmik F12 | Yamaha Aventage RX-A780
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  • cmy330go
    cmy330go Posts: 2,341
    edited February 2006
    That seems really odd to me. I have had 2pr-LSi7, 2pr-LSi9, 2pr-LSi15, 2pr-LSiFX, 2-LSiC, 1pr-RTi6, 1pr-RTi4 PSW404, PSW650, PSW1000 all shipped to me directly from polk and have never once had a problem with packaging. In fact the first entire LSi system I had, and both pair of RTi I sold and shipped in original boxes various places around the country and still never had a single issue. Makes me think the dealers are being WAY too rough on them.

    Also at my last job it was very rare that we got any damaged polks. Klipsch on the other hand were a nightmare. I remember one time for a customer we went through 5 RF7s before we were able to get an "acceptable" pair :confused: . I say acceptable because they were all damaged. He just finally agreed to take the two with the least damage.
    HT
    Mits WD-65737, DirecTV, Oppo DV-970HD, XBOX ONE, Yamaha RX-A1030, Parasound Halo A23, Rotel RB-985, Music Hall MMF-7, Parasound PPH-100, LSi-15, LSi-C, LSi-FX, LSi-7, PSW-1000, Monster HTS2600

    2 CH
    Parasound Halo P3, Parasound Halo A21, Sutherland Ph.D, VPI Classic 3 w/ 3D arm & Soundsmith Aida Cartridge, Arcam CD72T, B&W 802 S3, Monster HTS2500,
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  • WilliamM2
    WilliamM2 Posts: 4,781
    edited February 2006
    cmy,

    Sounds like you have been very lucky with your Polk purchases. The RTi28's I bought, Polk packed with only cardboard inserts less than .3 inch thick to protect the speakers. The CSi40 was packed with only thin foam on each end. and nothing in between but the very flimsy box.

    Even the pair I bought locally were damaged and had to be exchanged, the dealer told me they have had major problems with at least 20% shipping damage. He was thinking of dropping their line, although he hasn't yet.

    It's not the dealers who are rough on them, it's UPS/Fed-Ex etc. If Polk is going to have authorized online dealers, they need to package them to withstand rough handling/dropping during shipping.
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  • kingsqueak
    kingsqueak Posts: 116
    edited February 2006
    www.jr.com double boxed my CSi3, it arrived in perfect shape. They also tend to have free shipping with a lot of Polk speakers.
    Harman Kardon AVR-435 Receiver
    Polk RTi6 (L/R) CSi3 (Center) RM3000 (SL/SR)
    SVS 25-31 PCi (Sub)
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  • StopherJJ1980
    StopherJJ1980 Posts: 267
    edited February 2006
    Ive never had a packaging problem. I agree that if you handle them and dont abuse them, most polk packaging should be fine. I have seen some beat up boxes before, but you cant fault Polk for how dealers handle tham.

    Maybe Polk's good name is encouraging some people in shipping and receiving and inventory to have "accidents" to get good deals as employees :)
    -Stopher
    Tempe, AZ

    Setup:
    Polk RTi8 Mains
    Polk CSi5 Center
    Polk FXi3's Surround
    Cerwin Vega HTS10 Subwoofer
    Yamaha HTR-5740 AVR

    Upstairs R50/R15/CS1 5.1 setup w Pioneer AVR
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