covered by waranty?

kusa325is
kusa325is Posts: 7
edited July 2005 in Car Audio & Electronics
i bought a 12" sub with momo enclosure about a year ago and just got it installed 3 days ago. yesterday i was listining to it at low lvls and it stoped working and smoke was inside the enclosure. it no longer works after 2 days. is this coverded by waranty?
Post edited by kusa325is on
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  • MacLeod
    MacLeod Posts: 14,358
    edited July 2005
    If you bought it from an authorized dealer I would think it is.

    Give Polk customer service a call. They will be able to tell you more.
    polkaudio sound quality competitor since 2005
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    polkaudio SR6500 --- polkaudio MM1040 x2 -- Pioneer P99 -- Rockford Fosgate P1000X5D
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  • kusa325is
    kusa325is Posts: 7
    edited July 2005
    cool thanks for feedback i gave them an e-mail but no reply yet
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  • kusa325is
    kusa325is Posts: 7
    edited July 2005
    thanks alot. ive read somewhere that removing the sub from the losure would cancle the waranty is this true?
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  • kusa325is
    kusa325is Posts: 7
    edited July 2005
    in the owners manual it says
    your polk custom enclosed subwoofer comes in its own enclosure . do not take the subwoofer out of its enclosure. this will void the warranty.
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  • neomagus00
    neomagus00 Posts: 3,899
    edited July 2005
    nah, this is Kim from Polk's customer service, they're great people... do what he says and all will be made well
    It's not good, very fundamentally simply not good. - geolemon

    "Its not good enough until we have real-time fearmongering. I want my fear mongered as it happens." - Shizelbs
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  • kusa325is
    kusa325is Posts: 7
    edited July 2005
    k im taking it out and sending it in:)
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