my new best friend

danger boy
danger boy Posts: 15,722
edited April 2024 in Clubhouse Archives
sorry this is going to be long. but... worth it.

As most all know I recently lucked into a pair of SDA SRS's from a fellow Polkie on here. very happy with them.

When i got them hooked up at home.. with my Adcom amp.. it toasted the left channel. %#!_&! I wasn't to happy about it... amp repairs i hear can be pricey.. not to mention the shipping costs associated with a 20+ lb amp.

So I checked on the Adcom web site for a authorized repair shop.. lots of them listed.. only two in my state. 1 in Seattle (about 4.5 hours away).. and the other about 90 minutes from me.. Woo Hoo!

Now i live in a medium sized city... of about 175,000 peeps. So i expected the repair shop to be located in my city. Well it's not. LIke I said, it's 90 mins North of me.. in a really tiny city of about 4,000 people. Kinda backward little place if you know what i mean. Logging is the main industry there.

SO i call up the owner Theresa at Sound Technology and explain to her that i blew out the left channel.. blah, blah, blah on my speakers. She says.. "bring it in". So i ask her about repair costs.. someone had mentioned it to me. that amp repairs usually run about $50 + an hour.

She tells me there is a standard $30 charge to diagnoise the problem. but that $30 wil go towards the cost of repairs. I say.. ok., i'd like to get it fixed.

So i get it there last Friday morning. She says.. she's pretty busy with all the stuff that's come in.. but that she would look at it and get back to me on Monday or Tues at the latest. Wow! Ok I had my doubts..

Tues afternoon she calls and says, "it's ready to go". I ask... so what's the damage to my pocketbook? She says... it's paid for.. I guess the $30 i paid for the diagnosis covered the repair, bias adjustment, cleaning and proper set up back to factory specs. :D

Dang! No only did it no cost much. I got it back in what has to be record time for any stereo repair, period. It works like a charm again. I can't even imagine how much i would have had to pay to ship it out and return shipping costs.

Get this... not only does she work on Adcom... she is in the process of getting authorization for mahy other brands of stereo gear, including. NAD, Toshiba, Pioneer, Samsung, JVC, Harmon Kardon, Infinity, JBL, and RCA
and may expand to include Philips/Magnavox, Sony, and Yamaha.

get this! She also refoams speakers! foam AND rubber. Hot damn!

I'm very happy i found her small company. Yeah it's 90 minutes away.. but so worth the driving hassles.

Sound technology if anyone wants to check out the web site. It's a very small business, with big results.

the end.....

Al
PolkFest 2012, who's going>?
Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
Post edited by RyanC_Masimo on

Comments

  • PolkThug
    PolkThug Posts: 7,532
    edited May 2005
    You got a big screen, I see they do ISF calibrations too.
  • BlueMDPicker
    BlueMDPicker Posts: 7,569
    edited May 2005
    Glad you're back in business, Al! Did she tell you what was diagnosed and repaired on the amp?
  • jdhdiggs
    jdhdiggs Posts: 4,305
    edited May 2005
    Now if she's hot, you found a perfect girl... :D
    There is no genuine justice in any scheme of feeding and coddling the loafer whose only ponderable energies are devoted wholly to reproduction. Nine-tenths of the rights he bellows for are really privileges and he does nothing to deserve them. We not only acquired a vast population of morons, we have inculcated all morons, old or young, with the doctrine that the decent and industrious people of the country are bound to support them for all time.-Menkin
  • dragon1952
    dragon1952 Posts: 4,907
    edited May 2005
    I'm sending you my Pioneer Elite AVR. Please let me know when it's ready. ;)
    2 channel - Willsenton R8 tube integrated, Holo Audio Spring 3 KTE DAC, audio optimized NUC7i5, Windows 10 Pro/JRiver MC29/Fidelizer Plus 8.7 w/LPS and external SSD drive, PS Audio PerfectWave P3 regenerator, KEF R3 speakers, Rythmik F12SE subwoofer, Audioquest Diamond USB cable, Gabriel Gold IC's, Morrow Audio SP5 speaker cables. Computer - Windows 10/JRiver, Schiit Magni 3+/Modi 3+, Fostex PMO.4n monitors, Sennheiser HD600 headphones
  • nadams
    nadams Posts: 5,877
    edited May 2005
    I wonder if you just popped a fuse or something...
    Ludicrous gibs!
  • danger boy
    danger boy Posts: 15,722
    edited May 2005
    I checked the one external fuse. it was ok. don't know if there are internal fuses or not.
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
  • danger boy
    danger boy Posts: 15,722
    edited May 2005
    Originally posted by dragon1952
    I'm sending you my Pioneer Elite AVR. Please let me know when it's ready. ;)

    yeah. go ahead... send it my way.. i'll get it right back to you. Waaaaaaaaaaaa!!!
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
  • Tour2ma
    Tour2ma Posts: 10,177
    edited May 2005
    Sheeeet... at that price you can afford try it on the SRS's again... :D

    Glad to read that the repair was so reasonable. Now call Adcom and check out the strapping of the neg terminals...

    And give her all the business you can now. Once she's established her prices are only going to go up.
    More later,
    Tour...
    Vox Copuli
    Better to remain silent and be thought a fool, than to open your mouth and remove all doubt. - Old English Proverb

    "Death doesn't come with a Uhaul." - Dennis Gardner

    "It's easy to get lost in price vs performance vs ego vs illusion." - doro
    "There is a certain entertainment value in ripping the occaisonal (sic) buttmunch..." - TroyD
  • danger boy
    danger boy Posts: 15,722
    edited May 2005
    Originally posted by Tour2ma
    Sheeeet... at that price you can afford try it on the SRS's again... :D
    :eek:

    maybe.. i'm a little gun shy if you will. but we'll see. would be awesome to bi amp the SRS's. :cool:
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
  • Crazed
    Crazed Posts: 60
    edited May 2005
    But, Is she hot?
    Main System:
    PreAmp: Rotel 1098 with MF X-10v3
    Amp: Rotel 1090, 1075, 1070
    Source: Pro-Ject RM9 with Blackbird Cart., Denon 2900 with MF X-DACv3
    Speakers: Gallo Ref 3s (LR), Gallo Due (C, SR, SL), Gallo Micro (RR, RL)


    Second System:
    Receiver: H/K AVR 630
    Source: Pioneer 563
    Speakers: Polk RTi10s (LR), CSi5 (C), RTR 200 (SR, SL)
  • beardog03
    beardog03 Posts: 5,550
    edited May 2005
    she can fix amps...

    That`s hot..!















    *edited for classless comment* (sorry Ms. Frizz)
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself) :cool:
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)


    :cool:
  • brettw22
    brettw22 Posts: 7,623
    edited May 2005
    Originally posted by beardog03
    she can fix amps...

    That`s hot..!
    Way to go bear "paris hilton" dog......:p
    comment comment comment comment. bitchy.
  • Dennis Gardner
    Dennis Gardner Posts: 4,861
    edited May 2005
    We are so conditioned to being treated poorly that we are simply amazed when someone actually gives a ****.

    Sad state isn't it.:rolleyes:
    HT Optoma HD25 LV on 80" DIY Screen, Anthem MRX 300 Receiver, Pioneer Elite BDP 51FD Polk CS350LS, Polk SDA1C, Polk FX300, Polk RT55, Dual EBS Adire Shiva 320watt tuned to 17hz, ICs-DIY Twisted Prs, Speaker-Raymond Cable

    2 Channel Thorens TD 318 Grado ZF1, SACD/CD Marantz 8260, Soundstream/Krell DAC1, Audio Mirror PP1, Odyssey Stratos, ADS L-1290, ICs-DIY Twisted , Speaker-Raymond Cable
  • michael_w
    michael_w Posts: 2,813
    edited May 2005
    Originally posted by Dennis Gardner
    We are so conditioned to being treated poorly that we are simply amazed when someone actually gives a ****.

    Sad state isn't it.:rolleyes:

    Real customer service is getting more and more rare...

    Glad you didn't fritz the Adcom too badly :p
  • cfrizz
    cfrizz Posts: 13,415
    edited May 2005
    Bear you're a riot! I have no idea what classless thing you said but thanks anyway!:D

    *Must remember that men find women who can repair audio equipment hot!*:D



    Originally posted by beardog03
    she can fix amps...

    That`s hot..!


    *edited for classless comment* (sorry Ms. Frizz)
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
  • danger boy
    danger boy Posts: 15,722
    edited May 2005
    Originally posted by michael_w
    Real customer service is getting more and more rare...

    Glad you didn't fritz the Adcom too badly :p

    it turned out to be the rail fuse on the left channel that i blew out.
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
  • Tide
    Tide Posts: 154
    edited May 2005
    Those SRSs will blow those rail fuses everytime. Call that lady and see if you can get on their weekly route to pick up, fix, and deliver your amp back to you. On second thought, you'd be better off if you just send the SRSs to me. ;)

    How do they sound? I've been lusting after a pair for a while. If I find some local, I still haven't figured out what I'll tell the wife when she figures out the SDA 2s have grown.
    SDA 2s; HSU STF-2; Yamaha RX-V1
    SDA-CRSs; Polk PSW-303; Rotel RB-960BX; Rotel RSP-960AX;
    LSi 7s; Infinity PS8; Rotel RB-980BX; Rotel RSP-980
    Mirage Nanosat 5.1; Yamaha RX-V2300
    Monitor 5s, 5 jrs, & 4s