I'm getting frustrated

glemay
glemay Posts: 574
edited August 2004 in Electronics
As some of you guys might of read, I had a problem with my Denon AVR-1804 receiver. So my dealer sent it out July 30 and I still don't have it back. I'm really starting to get impatient, it's almost been a month. Has anyone else felt that Denon Canada had slow customer service? Should it really take that long?

Gerry
Main System:
Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

Second System:
Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
Post edited by glemay on
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Comments

  • VE6OHV
    VE6OHV Posts: 119
    edited August 2004
    I have had nothing but SLOW service from Denon Canada.

    Pack it up - send it away - 4 weeks later - it is on the "Test Bench" and they have been unable to confirm the problem.....Send it back - still has a problem. I'm not sending it back for 6 weeks again - warranty or not.

    Makes me really happy I bought Denon - sheesh - would have been better off with Onkyo.

    Never again.
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  • scottvamp
    scottvamp Posts: 3,277
    edited August 2004
    Originally posted by VE6OHV
    Makes me really happy I bought Denon - sheesh - would have been better off with Onkyo.
    Never again.
    Yep, 5 Onkyo's not a single problem........
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  • glemay
    glemay Posts: 574
    edited August 2004
    I'm up to the point where I think I'm going to trade in my receiver. If my dealer takes it off my hands I will be looking at either a Yamaha, Marantz or Nad. Tell me what model you guys think I should look at within these 3 brands. I want something a step up from my AVR-1803.
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • fireshoes
    fireshoes Posts: 3,167
    edited August 2004
    You should be able to nab a Yamaha RXv1400 or 2400 on the cheap soon, because the 1500 and 2500 are due to land in October.
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  • howie777
    howie777 Posts: 357
    edited August 2004
    I had a denon DVM-4800. 6 months later it broke. 2 months later I finally got it back, so much for 7-10 days... And that was Denon USA

    Howie
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