MagniFi Max AX Dialogue Low

rk123
rk123 Posts: 2
in 2 Channel Audio
Last fall, I got a MagniFi Max AX and connected it to my TV via optical (PCM). The dialogue is very low compare with the music and other sound effects. I recently replaced my TV recently and connected it via HDMI eARC, but the issue still persists.

Any advice what should I do? Firmware is 319 from my alexa app. Not sure what is the latest firmware.
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Comments

  • SeleniumFalcon
    SeleniumFalcon Posts: 3,832
    Here is a response from a friend at Polk:

    "I suggest asking where he has it placed. For example, is the sound bar pushed back on the cabinet? If so, bring it forward closer to the front of the cabinet.
    Second question i suggest is room acoustics. Is the room acoustics on the bright side. This would cause dialog to get washed up. Lastly, try turning the dialog enhancements to max.

    I hope this helps."
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  • rk123
    rk123 Posts: 2
    Thank you for responding.

    The soundbar is facing directly to me without any barrier and the issue persists. Is it probably my setting or maybe the firmware? The firmware is 3.19.
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