Polk Audio MagniFi MAX SR always fails to connect with Alexa
AminRDobani
Posts: 1
I bought Polk Audio MagniFi MAX SR from Amazon few days back, everything is working good except Alexa Setup.
I tried connecting to Alexa from multiple mobile devices (Android/IOS both) but no matter what I do it's fail to connect. It always gives me below error
Connection failure
Sorry, an issue occurred during device setup, please try again.
Error code 2:2:0:3
I have also tried after setting up Airplay, Wi-Fi and also after setting up in Google Home but it gives same error.
Alexa shows me popup of this device has been found do you want to setup, after that I follow the instructions Alexa app tells me but within a second voice comes from the soundbar that Alexa has been setup now go back to Alexa app but in the app it shows above error.
Any help would be appreciated.
Thank you.
I tried connecting to Alexa from multiple mobile devices (Android/IOS both) but no matter what I do it's fail to connect. It always gives me below error
Connection failure
Sorry, an issue occurred during device setup, please try again.
Error code 2:2:0:3
I have also tried after setting up Airplay, Wi-Fi and also after setting up in Google Home but it gives same error.
Alexa shows me popup of this device has been found do you want to setup, after that I follow the instructions Alexa app tells me but within a second voice comes from the soundbar that Alexa has been setup now go back to Alexa app but in the app it shows above error.
Any help would be appreciated.
Thank you.
Comments
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Hello,
Welcome to the Polk forum. I'll forward your situation to a product specialist at Polk, I'm sure we can figure this out.
