Rotel CD 11 loudly vibrating CDs at random

I have a new Rotel CD-11 player, and while it plays most of my discs very well, it has this random habit of vibrating when a CD -- that has otherwise played problem-free for years in other equipment -- is loaded into the player, to the point that the player physically, and loudly, vibrates while it plays the disc. And this vibration issue then seems to imprint onto the disc itself, because if you then go to play that now unplayable disc in any other equipment, the vibration problem seems to go with it. And even if you turn off the Rotel, turn it back on, play an otherwise playable disc, and then try the previously "vibrated" disc, the problem returns. How is this possible? It's like science fiction, as though the disc has been electronically imprinted with some virus by the player. It kills the disc for future playback. Any ideas?

Comments

  • pitdogg2
    pitdogg2 Posts: 25,412
    I got an idea, if it's new then RETURN IT or call ROTEL and send it in for service. It's really that simple.
  • Emlyn
    Emlyn Posts: 4,476
    Possibly a bad suspension bushing on the disc drive. Does the unplayable disc have any signs of damage on the plastic spindle area like hairline cracks? Does the disc lay flat on a table surface or is it warped?
  • Clipdat
    Clipdat Posts: 12,933
    My idea would be to contact the place you bought it from and arrange for a return/exchange. If it's after 30/60 days then contact Rotel regarding getting it serviced under warranty.

    Why come to the Polk Audio speaker company's forum to ask about a malfunctioning Rotel CD player? Not trying to be rude (it comes naturally), but it doesn't make much sense to me.
  • F1nut
    F1nut Posts: 50,494
    edited July 3
    Sounds like the spindle motor hub and clamp are not engaging properly, which in turn is causing damage to the spindle hole on the disc. You should return it and buy something else like a Marantz.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • F1nut
    F1nut Posts: 50,494
    edited July 3
    This is a typical spindle motor with hub. The hub is also referred to as a platter. The CD rests on the hub.
    98apr9g2v7jd.jpg
    The circled white disc is what I call the clamp. When the disc is loaded the transport moves the spindle motor up to sandwich the disc between the hub and the clamp. If they are not able the center the disc perfectly the disc will not be balanced, will cause vibration issues and likely damage the spindle hole on the disc.
    33v95nccojyz.jpg

    BTW, that is the guts of your player. Not overly impressive.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • F1nut
    F1nut Posts: 50,494
    For comparison, this is the Marantz 30N.
    epcfe598bggf.jpg
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk