Terrible Service
InvisibleRemoter
Posts: 1
Call CS on a Sunday between 9am and 9pm as the website says and you get a message saying to call back during normal hours 7 days a week. Are they so clueless that they don't know that is the message?
Called them on Monday and they promised to send me a replacement remote. They sent me a box with just packing material in it. No remote. No paperwork. I can't believe I gave these clowns $700.
Called them on Monday and they promised to send me a replacement remote. They sent me a box with just packing material in it. No remote. No paperwork. I can't believe I gave these clowns $700.
Comments
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Hello,
Sorry you've had that kind of experience. I'll forward this post to a friend at Polk who will straighten things out. I'm sure he can help. -
Polk apologizes for the mistake and a remote is being sent to you next day delivery.
