Poor customer service and possible harassment
RobertaS
Posts: 1
I’m in the process of disputing an order that was never received. Polk Audio has stopped responding to any follow up questions/concerns. Yesterday, I received a voicemail from another customer. He stated he was on the phone with Polk Audio customer service for 20+ minutes and was instructed they would transfer to someone who could help. Any reason why Polk Audio thought it would be a good idea to transfer a unsatisfied customer to another unsatisfied customer? I’m really fed up with this company.
Comments
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- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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Hello,
I'm sorry you're having a problem. I'll refer this to some friends at Polk, I'm sure they will help sort things out. -
Hello,
My friend responded and has notified the best person to resolve the issue. Keep us informed on what happens.
