S2 earc not working

com · July 2023

Bought around three years ago. Worked for a while. TV doesn't turn on soundbar anymore. Replaced HDMI cable didn't fix. Tried unplugging TV and speakers, didn't fix. Updated TV firmware didn't fix. Tried optical have to manually turn on speakers and adjust volume on soundbar Polk and TV remote don't work. Bluetooth TV remote will only change volume over a limited range doesn't display volume. Rarely shows connected to tv.

RyanC_Masimo · September 2023

Hello Com, I'm sorry to hear you are having some issues with your sound bar.

You can feel free to contact our support team via this link https://support.polkaudio.com/app/ask or give them a call at 800-377-7655 Mon - Sun: 9AM - 9PM EST
They should be able to provide you some more guidance on how you can get your sound bar back up and running with eARC.

S2 earc not working

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