Marantz SA 14s1 CD/SACD player needs repair - any resale market for this type of thing?

My Marantz SA 14s1 CD/SACD player skips intermittently. I sent it in for repair to an authorized Marantz repair center who said it needs a new CD mech assembly. Unfortunately that part is no longer available so they cannot repair it.

It would cost $80 for them to ship back to me, or they can turf it at no charge.

My question is this: would it be worth it to try and sell as is?
Parasound P5 Pre
Marantz AV 7703 Pre/Pro
Outlaw 7500 Amp
Marantz SA14s1 SACD/CD
Rega Planar 2 TT
Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
Oppo BDP-103

Comments

  • pitdogg2
    pitdogg2 Posts: 24,366
    Call Marantz CS and talk to them about what is needed and availability would be my first action.
  • nooshinjohn
    nooshinjohn Posts: 24,928
    The Gear... Carver "Statement" Mono-blocks, Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
  • nooshinjohn
    nooshinjohn Posts: 24,928
    The Gear... Carver "Statement" Mono-blocks, Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
  • Emlyn
    Emlyn Posts: 4,337
    If you get it back and stick it up on eBay with no minimum someone is likely to buy it. Price would depend on condition and if the remote is available. Sometimes a remote can be worth more than the player. Just make sure the ad would say six different times that it’s for parts only, why it doesn’t work, and that the buyer pays for all shipping charges.

    Unfortunately the transport mechanism may not be easy to replace with a different one and get it to communicate with the player.
  • F1nut
    F1nut Posts: 49,622
    edited February 2023
    DForeman wrote: »
    My Marantz SA 14s1 CD/SACD player skips intermittently. I sent it in for repair to an authorized Marantz repair center who said it needs a new CD mech assembly. Unfortunately that part is no longer available so they cannot repair it.

    It would cost $80 for them to ship back to me, or they can turf it at no charge.

    My question is this: would it be worth it to try and sell as is?

    Did they explain why the entire mech would need replacing as that is unusual. Most times cleaning the laser lens fixes skips or if that doesn't work replacing the optical pickup will.

    Did they even try cleaning the lens or replacing the pickup???
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • DForeman
    DForeman Posts: 468
    F1nut wrote: »
    Did they explain why the entire mech would need replacing as that is unusual. Most times cleaning the laser lens fixes skips or if that doesn't work replacing the optical pickup will.

    Did they even try cleaning the lens or replacing the pickup???

    Good questions. I'll go back to them for more info.
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • DForeman
    DForeman Posts: 468
    Emlyn wrote: »
    If you get it back and stick it up on eBay with no minimum someone is likely to buy it. Price would depend on condition and if the remote is available. Sometimes a remote can be worth more than the player. Just make sure the ad would say six different times that it’s for parts only, why it doesn’t work, and that the buyer pays for all shipping charges.

    Unfortunately the transport mechanism may not be easy to replace with a different one and get it to communicate with the player.

    I still have the remote - good to know I could at least try to sell that.
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • daddyjt
    daddyjt Posts: 2,290
    edited February 2023
    DForeman wrote: »
    My Marantz SA 14s1 CD/SACD player skips intermittently. I sent it in for repair to an authorized Marantz repair center who said it needs a new CD mech assembly. Unfortunately that part is no longer available so they cannot repair it.

    It would cost $80 for them to ship back to me, or they can turf it at no charge.

    My question is this: would it be worth it to try and sell as is?

    $80 to ship a disc player? I just sent a 24x20x20 50lb amplifier (box dimensions, of course) across the country for $81. If you tell them to keep it, $50 says the remote at least ends up on ebay...
    "Conservative Libertarians love the country, progressive leftists love the government." - Andrew Wilkow


    “Human beings are born with different capacities. If they are free, they are not equal. And if they are equal, they are not free.”
    ― Aleksandr Solzhenitsyn

  • DForeman
    DForeman Posts: 468
    F1nut wrote: »
    Did they even try cleaning the lens or replacing the pickup???

    They (Panurgy in NJ) did try cleaning the lens. I got a long winded explanation of what was done to try and repair the player. It seems everything was done that could be done.

    Thanks for your help.
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • DForeman
    DForeman Posts: 468
    daddyjt wrote: »
    $80 to ship a disc player? I just sent a 24x20x20 50lb amplifier (box dimensions, of course) across the country for $81. If you tell them to keep it, $50 says the remote at least ends up on ebay...

    I still have the remote.
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • F1nut
    F1nut Posts: 49,622
    DForeman wrote: »
    F1nut wrote: »
    Did they even try cleaning the lens or replacing the pickup???

    They (Panurgy in NJ) did try cleaning the lens. I got a long winded explanation of what was done to try and repair the player. It seems everything was done that could be done.

    Thanks for your help.

    I jumped on their site and I see they are an Marantz authorized repair facility, but there's no way I'd send audio gear to them.


    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • DForeman
    DForeman Posts: 468
    F1nut wrote: »

    I jumped on their site and I see they are an Marantz authorized repair facility, but there's no way I'd send audio gear to them.


    Don’t trust their expertise? There are not many authorized repair facilities to choose from. Any you recommend?
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • F1nut
    F1nut Posts: 49,622
    edited February 2023
    Judging by their site audio repair is not their main focus and you don't need to send a piece of gear to an authorized repair facility unless it is under warranty. Any good audio repair business can repair a SACD/CD player. Perhaps you have a local place?

    I would get a written explanation of what they did and why they say it can't be fixed. Then talk to your local guy. If you don't have a local guy you might try talking to Brammel TV in Texas or Just Audio in Maryland.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • rooftop59
    rooftop59 Posts: 7,931
    The suggestion above is sound. And while I understand the frustration about shipping costs, that is a damn fine player and well worth repairing if possible. I sold mine with remote for $1200 on eBay, so keep that in mind when considering repair costs.
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es; Squeezebox Touch with Bolder Power Supply
    Game Room 5.1.4:
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    Bedroom 2.1
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  • DForeman
    DForeman Posts: 468
    F1nut wrote: »
    Judging by their site audio repair is not their main focus and you don't need to send a piece of gear to an authorized repair facility unless it is under warranty. Any good audio repair business can repair a SACD/CD player. Perhaps you have a local place?

    I would get a written explanation of what they did and why they say it can't be fixed. Then talk to your local guy. If you don't have a local guy you might try talking to Brammel TV in Texas or Just Audio in Maryland.

    That sounds like a good plan - to try and find somewhere local. I presumed an authorized repair center would be best.
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • DForeman
    DForeman Posts: 468
    rooftop59 wrote: »
    The suggestion above is sound. And while I understand the frustration about shipping costs, that is a damn fine player and well worth repairing if possible. I sold mine with remote for $1200 on eBay, so keep that in mind when considering repair costs.

    Agreed - it's worth repairing if possible. I just need to be sure it IS possible.

    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • pitdogg2
    pitdogg2 Posts: 24,366
    DForeman wrote: »
    rooftop59 wrote: »
    The suggestion above is sound. And while I understand the frustration about shipping costs, that is a damn fine player and well worth repairing if possible. I sold mine with remote for $1200 on eBay, so keep that in mind when considering repair costs.

    Agreed - it's worth repairing if possible. I just need to be sure it IS possible.

    I'm sure it is, IF the parts are on ebay then they should be available to a repair center from their sources.
  • F1nut
    F1nut Posts: 49,622
    The traverse assembly is still available, but out of stock right now. The traverse contains the motors, sled and optical pickup.
    https://encompass.com/item/11037072/Marantz/31901000500AD/

    The mecha assembly, which includes the above along with the tray and logic board is no longer available. The mecha is the entire transport.

    I can only presume that Panurgy believes the problem is on the logic board. While not impossible, it is unusual.

    The only source for the mecha is the one on eBay. He's had that one on eBay for over a year at twice the original cost of $250.00. Apparently, the guy is an audio tech.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • DForeman
    DForeman Posts: 468
    Got more specifics from Panurgy on what's wrong with the player. It's the optical pickup that needs to be replaced. They are telling me (and I am paraphrasing) that it's too risking to try and only replace the optical pickup instead of the whole CD mech assembly. Firstly, when the mech assembly in this unit is opened up there are many springs etc. that could pop off/out when trying to remove/replace the pickup. Restoring these springs to the original state is difficult. Secondly, if the pickup was replaced, the firmware would need updating.

    Any of this make sense?
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
  • pitdogg2
    pitdogg2 Posts: 24,366
    Perfect sense. They do not want to do the work. Many optical pickups are made for multiple machines so YES that part of a firmware makes sense. One would think that since they are an authorized center they would have the means to do the work and firmware disc.
  • F1nut
    F1nut Posts: 49,622
    DForeman wrote: »
    Got more specifics from Panurgy on what's wrong with the player. It's the optical pickup that needs to be replaced. They are telling me (and I am paraphrasing) that it's too risking to try and only replace the optical pickup instead of the whole CD mech assembly. Firstly, when the mech assembly in this unit is opened up there are many springs etc. that could pop off/out when trying to remove/replace the pickup. Restoring these springs to the original state is difficult. Secondly, if the pickup was replaced, the firmware would need updating.

    Any of this make sense?

    You need to get your player back from those bozos.

    They are correct about the springs when changing only the optical pickup, BUT there is no need to replace the mecha (transport) to replace the optical pickup. That is why Marantz sells the traverse seperately. As I previously stated, the traverse contains the optical pickup, motors and sled. It's easy to swap out the original traverse with a new one. Unfortunately, the traverse is out of stock right now, but it is not unavailable.

    This is the traverse. I drew black lines to where two of the springs are located. There are two more springs at the other end on the underside. The springs/set screws align the sled rails.
    nv0wczoua0qy.jpg

    I fail to understand why they don't know that one replaces the traverse in order to replace a bad pickup.




    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • DForeman
    DForeman Posts: 468
    F1nut wrote: »

    You need to get your player back from those bozos.

    Understood! Thanks again for your help on this. Much appreciated. Will get my player back.
    Parasound P5 Pre
    Marantz AV 7703 Pre/Pro
    Outlaw 7500 Amp
    Marantz SA14s1 SACD/CD
    Rega Planar 2 TT
    Polk Audio Speakers: LSiM 705 Fronts, LC65FX Surround, LSiM 704c
    Oppo BDP-103
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