Spotify not responding on Polk react
stehaworth79
Posts: 1
When I ask Alexa to play on Spotify, Alexa responds to say it's going to play on Spotify but nothing plays...
I can play audio when controlled by the Spotify app...
I have tried factory reset, disconnect and reconnect .
Any suggestions?
Ta
I can play audio when controlled by the Spotify app...
I have tried factory reset, disconnect and reconnect .
Any suggestions?
Ta
Comments
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I recommend contacting Polk at: 1-800-377-7655 they've got lots of experience with getting things working correctly.
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stehaworth79 wrote: »When I ask Alexa to play on Spotify, Alexa responds to say it's going to play on Spotify but nothing plays...
I can play audio when controlled by the Spotify app...
I experience exactly the same behavior.
Did you work it out @stehaworth79 ? -
Please see above recommendation.
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I have exactly the same problem. Any fix for this yet?
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SeleniumFalcon wrote: »I recommend contacting Polk at: 1-800-377-7655 they've got lots of experience with getting things working correctly.
Yes same problem.
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Same recommendation.
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Also having this same issue
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stehaworth79 wrote: »When I ask Alexa to play on Spotify, Alexa responds to say it's going to play on Spotify but nothing plays...
I can play audio when controlled by the Spotify app...
I have tried factory reset, disconnect and reconnect .
Any suggestions?
Ta
Any fix for this yet?
I contacted Polk and they just say do a factory reset and wait a week to for it to update. Which as of yet has done nothing. -
Let me refer this to my friend at Polk, hang in there everyone.