bogus tracking number sent by PolkAudio.Com
PhilRoslyn
Posts: 14
a few days ago I entrusted PolkAudio.Com with a $1600 order and the shipment tracking number that was sent was a link that did a general search on Google.Com for that tracking number. This is unacceptable and does denote possible fraud as defined by the agreement I have with the credit card company I used to place the order.
Where's my stuff?
Where's my stuff?
Comments
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It's possible that it was just a malformed link or a problem with the way the URL was created.
I would try manually taking the tracking number to the shipping company's website and tracking it there. Also, google has a nice feature where if you paste in any tracking number as a search, it'll detect what carrier it uses and forward you along to the tracking results. -
It probably is just an innocent mistake but do tell which shipping company I should try first, second or third and I'll respond that those didn't work. Do try it yourself.
https://mandrillapp.com/track/click/30941258/www.google.com?p=eyJzIjoiWjhCNDEwcnBCX0VXZDlldzVfek1qR2RHNmlBIiwidiI6MSwicCI6IntcInVcIjozMDk0MTI1OCxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3d3dy5nb29nbGUuY29tXFxcLyNxPTE5MDE3NzUwM1wiLFwiaWRcIjpcImU5ODAzMmQyNjkzMDRiNWRhMzM3ZGFiZDFjYWEyMDk4XCIsXCJ1cmxfaWRzXCI6W1wiZWY3ZWZjOTgzOWMzZWUwMzZmMDIzZTk2MzViYzNiMDU2ZDZlZTJkYlwiXX0ifQ
Thanks in advance. Maybe it's just a problem with firefox. -
I'm not clicking that link, can you post the actual tracking # instead?
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190177503
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That's not a valid tracking # for any major carrier.
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I disabled signatures.
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This is what I got when I clicked on it. You doubt me???
Sometimes when I buy something online, they use a private company to pick up the package and take it to a major courier. -
That's not a valid tracking # for any major carrier.I disabled signatures.
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@PhilRoslyn Can you post a screenshot of the email you received with the tracking # in it?
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This is what I got when I clicked on it. You doubt me???
Sometimes when I buy something online, they use a private company to pick up the package and take it to a major courier.I disabled signatures. -
Is it heavy? Could be a freight company- Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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190177503 could be the order number.
Maybe try putting it into this page along with your email address: https://www.polkaudio.com/track-order -
I ordered a Lisa. They sent me a Tina.
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The tracking number that was sent reads "190177503" that when clicked on translates into the link https://mandrillapp.com/track/click/30941258/www.google.com?p=eyJzIjoiWjhCNDEwcnBCX0VXZDlldzVfek1qR2RHNmlBIiwidiI6MSwicCI6IntcInVcIjozMDk0MTI1OCxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3d3dy5nb29nbGUuY29tXFxcLyNxPTE5MDE3NzUwM1wiLFwiaWRcIjpcImU5ODAzMmQyNjkzMDRiNWRhMzM3ZGFiZDFjYWEyMDk4XCIsXCJ1cmxfaWRzXCI6W1wiZWY3ZWZjOTgzOWMzZWUwMzZmMDIzZTk2MzViYzNiMDU2ZDZlZTJkYlwiXX0ifQ.
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Wow! The responses. When I posted the original post I had no preconception that it would get so many reads or so many responses so quickly. I did it out of frustration with trying to get one response from the business that I paid to be obligated to respond to an issue with my order that was of the very highest priority. I'm just a near 60 music lover and a long term strictly amateur musician who loves music and with all this free time on my hands lately thought that I'd treat myself to some high end speakers that might have some potential. That's all this is. But instead I'm tracking the possibility that I'm being screwed by PolkAudio.Com.
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Polk customer service doesn't actively monitor this sub-forum so instead you're stuck with us fellow music lovers and enthusiasts.
Any luck using https://www.polkaudio.com/track-order ?
I don't think anyone is trying to screw you, I just think their email program/overlay that they use to automatically insert tracking information into emails messed up the tracking number or something. -
BTW, what did you order and what are you hooking it up to?
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He said he spent $1,600 so I'm guessing he ordered 8 Command Bars for a full surround sound setup.
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More like one with seven spares.
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I tried to track several ways, no luck.Pio Elete Pro 520
Panamax 5400-EX
Sunfire TGP 5
Micro Seiki DD-40 - Lyra-Dorian and Denon DL-160
PS Audio GCPH phono pre
Sunfire CG 200 X 5
Sunfire CG Sig 405 X 5
OPPO BDP-83 SE
SDA SRS 1.2TL Sonicaps and Mills
Ctr CS1000p
Sur - FX1000 x 4
SUB - SVS PB2-Plus
Workkout room:
Sony Bravia XBR- 32-Inch 1080p
Onkyo TX-DS898
GFA 555
Yamaha DVD-S1800BL/SACD
Ft - SDA 1C
Not being used:
RTi 38's -4
RT55i's - 2
RT25i's -2, using other 2 in shop
LSI 15's
CSi40
PSW 404 -
It is highly plausible that this is an automated forum. Most forum platforms are automated so there's no predicting how long or if this chain will not suffer from one administrative mouse clik and be gone.
I ordered two LSiM705's having been totally impressed with attention to the mid-range of the Polk Signature Series S15 I bought last year because those were the largest bookshelved that I could wall mount and the price was very good. I'm running these off a Yamaha RX-V2095 that was a tad ahead of it's time and has proven to be a very musical as well as completely competent for AV duties. My head unit is an OPPO UDP-203. That Yamaha is absolutely competent to act as an intermediary if I should add a dedicated amp to power the LSiM's.
But this plan is so far theoretical. I bought the LSiM705's blind. I sure would like to know where those are.
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Have you called Polk to inquire about your order/tracking info?Political Correctness'.........defined
"A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."
President of Club Polk -
That was a great movie!Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
Game Room 5.1.4: Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
Bedroom 2.1 Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer -
I emailed; I called. I spent a few beers from 2:40pm - 3:04pm on hold listening to repeated announcements that the covid bug had understandably necessitated reduced levels of customer service. I'm fine with that.
But then at 3:05pm PDT the tension broke, there was a different voice, Grabbing the pertinent information to prepare to facilitate my inquiry traveled from hope to vanquish, as the different voice spoke and asked me to leave my order number and return phone number so they could call me back. So tomorrow the plan is that I wait by my phone in the hopes that she'll call me back. I've had better experiences dating in eCommerce land. So as I plan to spent all day tomorrow waiting by the phone for her to call to tell me if she is interested in me now that she has my money, I felt so alone and yet so inspired in these last few hours as so many felt my pain... and listened to my distress; that just a few hours ago seemed like this old goody by Eric Carmen. https://www.youtube.com/watch?v=iN9CjAfo5n0
BTW.... Like me you too have just way too much time on your hands. But were all in this together? It's my $1600 and not yours and knowing where my property is, is my right.
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The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD
“When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson -
It's cool man, I'd wanna know where my new 705s are, too.
Like the other guys, with that number, I'm thinking they might be coming freight, as well, but pretty soon you'll have new speakers.
Which color did you get?I disabled signatures. -
nooshinjohn wrote: »send a PM to @AlmaGarcia
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@ msg
I ordered the wood color. I was on the fence between that and the other. I don't spend too much effort trying to see what I hear as so many other people do. The Mount Vernon wood looked good in the photographs but honestly I really didn't care one way or another. If the flat black was a little cheaper I would have picked that one. I really didn't give a crap which color would sound the best. -
Cool.
You sound a little like one or three of our other members. You guys would probably have a lot of fun together.I disabled signatures.