Anybody with Qobuz have skipping or stuttering at beginning of songs?

Gardenstater
Gardenstater Posts: 4,502
in The Clubhouse
I've been a subscriber for 4 mos. or so now and this is really starting to annoy me. I have a Lenovo PC that was nearly state of the art 3 yrs ago and 75/75 Verizon Fios and am the only user of bandwidth in the house. NEVER had this problem with TIDAL and I'm thinking of going back to them and paying the extra $5 per mo. if I can't solve this. I like the full honest high res streams vs. MQA though so I'm in a quandary. I also submitted a complaint with Qobuz but thought I'd ask the members here also. Thanks!
George / NJ

Polk 7B main speakers, std. mods+ (1979, orig owner)
Martin Logan Dynamo sub w/6ft 14awg Power Cord
Onkyo A-8017 integrated
Logitech Squeezebox Touch Streamer w/EDO applet
iFi nano iDSD DAC
iPurifier3
iDefender w/ iPower PS
Custom Steve Wilson 1m UPOCC Interconnect
iFi Mercury 0.5m OFHC continuous cast copper USB cable
Custom Ribbon Speaker Cables, 5ft long, 4N Copper, 14awg, ultra low inductance
Custom Vibration Isolation Speaker Stands and Sub Platform
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Comments

  • VR3
    VR3 Posts: 28,755
    I've tried quobuz three different times and always have endless issues. Customer support is worthless as well.
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • Gardenstater
    Gardenstater Posts: 4,502
    Do you recall having that particular problem? I know when they get back to me they will try to tell me that I'm the only one who has reported this issue or that it has something to do with my computer etc..
    George / NJ

    Polk 7B main speakers, std. mods+ (1979, orig owner)
    Martin Logan Dynamo sub w/6ft 14awg Power Cord
    Onkyo A-8017 integrated
    Logitech Squeezebox Touch Streamer w/EDO applet
    iFi nano iDSD DAC
    iPurifier3
    iDefender w/ iPower PS
    Custom Steve Wilson 1m UPOCC Interconnect
    iFi Mercury 0.5m OFHC continuous cast copper USB cable
    Custom Ribbon Speaker Cables, 5ft long, 4N Copper, 14awg, ultra low inductance
    Custom Vibration Isolation Speaker Stands and Sub Platform
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  • VR3
    VR3 Posts: 28,755
    Yes, skipping, not playing, only playing 30 seconds at a time, just random issues
    - Not Tom ::::::: Any system can play Diana Krall. Only the best can play Limp Bizkit.
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  • gudnoyez
    gudnoyez Posts: 8,124
    edited June 2020
    I have read on other forums about the same complaints people are experiencing with qobuz, I tried qobuz and did not experience anything like you except for slow response from the app at times, but I've read alot of complaints about the very issues your experiencing. I'm a happy Tidal subscriber never an issue with them.
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  • rooftop59
    rooftop59 Posts: 8,121
    I’ve not had any problems, but their pc app is inferior to tidal’s. I will say that both sound noticeably better through even a decent streamer like my SB touches. I use roon as the server (which adds to the cost) but the end result never skips or has any problems and sounds very good...
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • Gardenstater
    Gardenstater Posts: 4,502
    Thanks. I figure it has something to do with the coding in their app. It will be interesting to see what they have to say. I will look into some sort of streamer.

    I know when I first tried Qobuz it was terrible........app kept crashing under Windows 10 and then I'd have to uninstall and reinstall and then ......lather rinse repeat. I cancelled before charges started. Tried it again recently after chatting with the rep at the New York Audio Show and he said to try it again because it's much better. I asked him how the app could have been so bad when Qobuz had been out in Europe already for years!! He said that Europeans just put up with more than Americans do lol.
    George / NJ

    Polk 7B main speakers, std. mods+ (1979, orig owner)
    Martin Logan Dynamo sub w/6ft 14awg Power Cord
    Onkyo A-8017 integrated
    Logitech Squeezebox Touch Streamer w/EDO applet
    iFi nano iDSD DAC
    iPurifier3
    iDefender w/ iPower PS
    Custom Steve Wilson 1m UPOCC Interconnect
    iFi Mercury 0.5m OFHC continuous cast copper USB cable
    Custom Ribbon Speaker Cables, 5ft long, 4N Copper, 14awg, ultra low inductance
    Custom Vibration Isolation Speaker Stands and Sub Platform
    · Share on FacebookShare on Twitter
  • rooftop59
    rooftop59 Posts: 8,121
    Gardenstater wrote: »
    Thanks. I figure it has something to do with the coding in their app. It will be interesting to see what they have to say. I will look into some sort of streamer.

    I know when I first tried Qobuz it was terrible........app kept crashing under Windows 10 and then I'd have to uninstall and reinstall and then ......lather rinse repeat. I cancelled before charges started. Tried it again recently after chatting with the rep at the New York Audio Show and he said to try it again because it's much better. I asked him how the app could have been so bad when Qobuz had been out in Europe already for years!! He said that Europeans just put up with more than Americans do lol.

    You can get a sb touch for less than $150 on eBay. Huge difference in SQ verses using a computer as the streamer imho...
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • erniejade
    erniejade Posts: 6,321
    On my work computer, qobuz will pause and i have to skip to the next track using qobuz. On my lumin and my aries mini, I have never had a skip, pause, or any issue.

    Klipsch The Nines, Audioquest Thunderbird Interconnect, Innuos Zen MK3 W4S recovery, Revolution Audio Labs USB & Ethernet, Border Patrol SE-I, Audioquest Niagara 5000 & Thunder, Cullen Crossover II PC's.
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  • mark090852
    mark090852 Posts: 996
    I've never had any problems with Qobuz. Use it daily, no issues.
    McIntosh MA252 Integrated Amp, LUMIN D2 Network Music Player, Yamaha Aventage RX-A840 receiver, Emotiva XPA Gen3 2 channel amp, Polk LSiM 703 speakers. Oppo UDP-203 Blu-Ray player, Polk LSiM 705 speakers. Polk Signature S20 speakers.
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  • Clipdat
    Clipdat Posts: 12,953
    mark090852 wrote: »
    I've never had any problems with Qobuz. Use it daily, no issues.

    Same, no problems via my Lumin U1 Mini. Seems like the issues are with their Windows desktop app.
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  • rooftop59
    rooftop59 Posts: 8,121
    I have been running qobuz on my desktop all morning, no problems. I have very fast internet but only an average pc fwiw...
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • Gardenstater
    Gardenstater Posts: 4,502
    I am not having any problems this afternoon. Maybe my complaint got some action (<<< Ha ha you gotta be kiddin' me right??)

    I'm experimenting with different cache and buffer settings in the desktop app to see if anything helps, but it seems like I've done this before (deja vu all over again)
    George / NJ

    Polk 7B main speakers, std. mods+ (1979, orig owner)
    Martin Logan Dynamo sub w/6ft 14awg Power Cord
    Onkyo A-8017 integrated
    Logitech Squeezebox Touch Streamer w/EDO applet
    iFi nano iDSD DAC
    iPurifier3
    iDefender w/ iPower PS
    Custom Steve Wilson 1m UPOCC Interconnect
    iFi Mercury 0.5m OFHC continuous cast copper USB cable
    Custom Ribbon Speaker Cables, 5ft long, 4N Copper, 14awg, ultra low inductance
    Custom Vibration Isolation Speaker Stands and Sub Platform
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  • Gardenstater
    Gardenstater Posts: 4,502
    No skipping so far today with settings: Cache size = 7.5Gb (customized), Buffer = 3 sec, ASIO.

    I think they should have a "return to defaults" setting. I don't remember what the default was for buffer size and cache size, but I know it didn't work properly without skipping and freezing.
    George / NJ

    Polk 7B main speakers, std. mods+ (1979, orig owner)
    Martin Logan Dynamo sub w/6ft 14awg Power Cord
    Onkyo A-8017 integrated
    Logitech Squeezebox Touch Streamer w/EDO applet
    iFi nano iDSD DAC
    iPurifier3
    iDefender w/ iPower PS
    Custom Steve Wilson 1m UPOCC Interconnect
    iFi Mercury 0.5m OFHC continuous cast copper USB cable
    Custom Ribbon Speaker Cables, 5ft long, 4N Copper, 14awg, ultra low inductance
    Custom Vibration Isolation Speaker Stands and Sub Platform
    · Share on FacebookShare on Twitter