DSB1/DirecTV Remote

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I have the Polk DSB1 from Dish but now have DirecTV. When Direct came out and installed the guy programmed my remote to work the volume on soundbar. So I had to have my Direct receiver changed out and now my remote no longer works with the bar. Guy on phone at Direct said it wasn't possible. I know it is because I was jus using to control the volume yesterday. Can someone please help me?

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  • rbagwill
    rbagwill Posts: 3
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    Thanks I have that number programmed in my phone but the tech guy I talked to couldn't help so I just thought maybe someone on here might know how and would be willing to help
  • treitz3
    treitz3 Posts: 18,527
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    Talk to someone else. They have about 3 or 4 different types of remotes that operate on 2 different frequencies. Some of the remotes only operate on one frequency. Sounds like you talked to someone who may not have been aware.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~

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