My Polk PSW 505 is stuck in standby mode. (Red light)

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Hey everyone, My Polk sub woofer suddenly stopped working. It receives power, the red light is on and i've checked and replaced the fuse at the back. I've written twice to Customer support with no reply. Any assistance is welcome.

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  • rooftop59
    rooftop59 Posts: 8,025
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    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es; Squeezebox Touch with Bolder Power Supply
    Game Room 5.1.4:
    Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra

    Bedroom 2.1
    Cambridge Azur 551r; Polk RT25i; ACI Titan Subwoofer
  • [Deleted User]
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    Drez_33 wrote: »
    Hey everyone, My Polk sub woofer suddenly stopped working. It receives power, the red light is on and i've checked and replaced the fuse at the back. I've written twice to Customer support with no reply. Any assistance is welcome.

    Can you please send me a direct message with the best contact number to reach you as well as email address? If you happen to have an incident number please include that as well. I'll have a technician reach out to you directly to troubleshoot the issue.