My Polk PSW 505 is stuck in standby mode. (Red light)

Drez_33
Drez_33 Posts: 1
in Subwoofer Hookup & Bass Management
Hey everyone, My Polk sub woofer suddenly stopped working. It receives power, the red light is on and i've checked and replaced the fuse at the back. I've written twice to Customer support with no reply. Any assistance is welcome.
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  • rooftop59
    rooftop59 Posts: 8,121
    @CassidyStains @AlmaGarcia
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • [Deleted User]
    [Deleted User] Posts: 0
    Drez_33 wrote: »
    Hey everyone, My Polk sub woofer suddenly stopped working. It receives power, the red light is on and i've checked and replaced the fuse at the back. I've written twice to Customer support with no reply. Any assistance is welcome.

    Can you please send me a direct message with the best contact number to reach you as well as email address? If you happen to have an incident number please include that as well. I'll have a technician reach out to you directly to troubleshoot the issue.
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