Polk Command Sound Bar with Alexa built in

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BrentRawstron123
BrentRawstron123 Posts: 2
in Customer Service
I have bought a Polk Command Sound bar with Alexa built in. I have set the system up but when I follow the instructions in the Polk instruction book "Talking to your Polk Command Sound Bar" the book says " you can also ask Alexa to control your sound bar using voice commands, just say "Alexa, enable the Polk Command Bar Skill". When I try this request Alexa answers "Sorry I don't know that". What have I done wrong?
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  • pitdogg2
    pitdogg2 Posts: 24,554
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    BrentRawstron123 wrote: »
    I have bought a Polk Command Sound bar with Alexa built in. I have set the system up but when I follow the instructions in the Polk instruction book "Talking to your Polk Command Sound Bar" the book says " you can also ask Alexa to control your sound bar using voice commands, just say "Alexa, enable the Polk Command Bar Skill". When I try this request Alexa answers "Sorry I don't know that". What have I done wrong?

    You've done nothing wrong. Seems like 85+% of them are defective in one way or another.
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  • BrentRawstron123
    BrentRawstron123 Posts: 2
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    Thanks for taking the time to reply.
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