Polk Omni App - Amazon "Bad Request"

4dawsons4dawsons Posts: 1
edited August 13 in Customer Service
I use a number of Polk wireless speakers in my home. I control them using the Poll Omni App via Samsung S9 device. I generally use Amazon Music streaming. The Polk-Amazon couplet stopped working today - when I try to find music on the Amazon service via the Polk App I get a brief "Bad Request" message on my screen. What is happening? Here is what I know:

-Amazon music is working fine as I can stream music outside the Polk Omni app
- The Polk speakers work because I can play downloaded music via wifi straight to the speaker via the Polk Omni app
- I rebooted my S9 twice with no luck
- I uninstalled the Polk Omni app and reinstalled it but the problem persists
- other music apps on Polk Omni work fine (eg Pandora)

Answers

  • ClipdatClipdat Posts: 6,934
    Contact Polk technical support 1-800-377-7655 select option 1.
    • "Electronic music is human sound adapting to indulge technology, and for some, it feels like the signature sound of energy. New and abstract sounds over hypnotic rhythms can conjure vast soundscapes for escape, pleasure, and transcendence."
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