Polk command bar won't connect with Subwoofer

Bought two Polk command bar in an auction near me, after reading the review, however on getting home seems I can't get it to connect to subwoofer or its faulty, the soundbar works well with Alexa but both of them won't connect to subwoofer. For that reason I'm selling it on eBay since I have tried all I could but no luck.

https://www.ebay.co.uk/itm/2-x-Polk-Command-Bars-with-Alexa-voice-WATCH-VIDEO-/173987668283
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