PSW505 - Power LED goes to yellow/red LED and will not work

Hello,

I'm a first time poster, and my home audio subwoofer (PSW505) is the only experience I have with Polk audio products.

I recently was wanting to test a new audio program, Tidal, due to their 'lossless audio' files, but noticed my subwoofer would randomly pop at not even a medium volume. I looked at the back, made sure the volume was set, and the crossover was set where I needed it, and noticed every time the bass hit, the green power LED would go to yellow, then red. After recycling power, changing some settings on my receiver, now it will not even go green OR yellow...it stays red the whole time.

My guess (from limited experience) is maybe a capacitor went bad and it can't hold the voltage needed to output the power? Or the whole control panel went bad?

Is there anything I can do on my end to fix my subwoofer, or is it essentially a boat anchor at this point?

Thank you,
J.B.

Comments

  • jbwhite85jbwhite85 Posts: 3
    Bump. I sent an email to customer service, but have not heard anything from them. Are there any customer service reps on this forum?
  • rooftop59rooftop59 Posts: 5,864
    jbwhite85 wrote: »
    Bump. I sent an email to customer service, but have not heard anything from them. Are there any customer service reps on this forum?

    Not any more. Sorry, but this forum has been pretty abandoned by Polk and united sound...

    You probably have to get a new amp, but ordering one from Polk will not be worth it. You could order an amp from parts express, but I’m not sure if any are a perfect fit. Best bet is to start saving for a new one...
    HT Rig:
    Denon AVR-X4200w; Peachtree Audio NovaPre; B&K TX4430; Bryson BPD-1; Mains: Dynaudio Excite x18; Center - Polk cs400i; Heights, Center Surround - Klipsch KHC - 6 In-Ceiling; Surrounds - Monoprice in-ceiling; Sub - HSU VTF-2 MK5; LG UP870 4K BDP; NVidia ShieldTV
    ;
    Master Bedroom
    Cambridge Azur 551r; Definitive Technology SM45, NHT Super One CI surrounds, Martin Logan Dynamo (original), Squeezebox Touch
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