Subwoofer not connected

Hi, my subwoofer is not connecting to the Polk magnifi mini. It disconnected itself and I can't pair it.

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,768
    Hello,
    Is your network router close to either the soundbar or the sub, say within 12"?
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
  • Hi Kenneth, my router is far from the speaker. It's in the other room
  • KennethSwaugerKennethSwauger Moderator Posts: 6,768
    In that case call Polk at: 1-800-377-7655 and have the unit's serial number handy.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
  • Thank you Kenneth. I later realized my daughter plugged her mordem near the speaker.
  • KennethSwaugerKennethSwauger Moderator Posts: 6,768
    Ah, good sleuthing!
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
  • I went to a polk office, they couldnt link it up. Fortunately, they gave me a new one
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