subwoofer never gets powered on.

I purchased a new polk magnifi mini on 1st August 2018 from Amazon. when plugged in the subwoofer it never power's on.

Although when i plugin subwoofer to AC outlet, it shows up as bluetooth device on my Android device. Please reply if some one can help in troubleshooting ??

Feel cheated from polk. I should have sticked with BOSE.

did multiple emails to polk customer support but no reply from their end, sad part is now i came to India and don't know how to get it fixed :(

Comments

  • D'privedD'prived Posts: 187
    My experience is that they never answer their emails. You have to call them to get someone to talk to. Once you do that they are pretty helpful.
  • pitdogg2pitdogg2 Posts: 11,475
    Barryflash2727 reported again
  • KennethSwaugerKennethSwauger Moderator Posts: 6,689
    Hello,
    Sorry you're having a problem. I'll ask a friend, at Polk, to contact you via email.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
  • Whatever you do don't go Bose, just try contacting Polk via Phone.
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