Omni SB1 Power Surge

davejess07

Not sure what happened this morning, but the breaker my Polk Soundbar is connected to tripped. Reset the breaker and all the electronics work fine except for the sounder. Looked at the manual and going to assume the woofer is in protected mode. Cant find anything on the internet that addresses this issue. i unplugged the sounder and sub from sockets and came back about an hour later and re-hooked everything. The sub light went solid green and thought all was well, but nope. Soundbar light blinks red then cuts off and now sub light is back to blinking green as if trying to find sounder signal.

any help is appreciated. thank you.

[Deleted User]

Hello,
Time for Polk's CS department at: 1-800-377-7655 select option 1 and they'll help.

davejess07

Thanks for the reply. We called CS and they are sending us a new sound bar and hopefully new sub cause I think that is the real issue we experienced. Thanks again for the wonderful CS.

[Deleted User]

You're welcome, I'm glad they were able to help. Enjoy!