Surroundbar 6000 subwoofer standby mode

Hi,

I have a surroundbar 6000 and when i turn off my tv the surroundbar will go to standby mode which is normal. The problem is when i leave it overnight on standby, in the morning when i turn it on, the subwoofer stays on standby mode. For it to reconnect i have to switch the power off and power on again.

Has anyone experience this? Is there a fix for this?

Thanks in advance!

Posted in troubleshooting as well

Answers

  • Hello,
    Welcome to Polk's forum. Give Polk a call at: 1-800-377-7655 select option 1 and they can help.
    Regards, Ken
  • Thanks for the reply, i called and they gave me contacts for canadian service centers, the service centers was not really helpful. Their comment is the sytem is old and would probably need replacement.

    I am really hoping that theres just something that i missed and needs to be refined, where an end user can like me can mend.