DSW PRO 550Wi REPLACEMENT DRIVER

One of my 550 subs stopped working and on checking discovered the leads to the driver cone were severed. Nice people on this forum have advised it was over-driven. So someone was over-enjoying the sub in my absence I guess. It is on a UPS so power surge perhaps may not be the cause. I do not have a Polk dealer where I am located and I want to direct a friend in NJ to acquire the driver for me. I have emailed customer service with zero feedback.
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Some resistors also show signs of discharge. Where can I get replacement parts? Driver & perhaps board?
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Polkaudio TL350 satellites
Polkaudio OWM3 satellites for front high
Polkaudio DSWpro550wi subwoofers (x2)
Sony SRT-DN1050 Receiver
Sony KLD-50R550A LCD TV
DSTV Explora HDPVR
PS4

Comments

  • txcoastal1txcoastal1 Posts: 10,624
    It's always best to CALL Polk Customer Service :/

    For assistance or replacement of Polk Audio products

    Call: 1.800.377.POLK (7655) Option 1
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC
  • Hello @Kalito, we do have the driver and amplifier board available. To order please call us at 800-377-7655 option 1.
  • Hi Ken, how much would I be looking at for a new replacement 11092 05-a Rpbf 00809 Pcb board please?
  • Looking at the photo mine has gone in exacily the same place - is there an issue with these boards?
  • BlueFoxBlueFox Posts: 12,180
    Do you realize you are replying to a two year old thread, and Ken is no longer here.
    Bud - Silicon Valley

    Lumin X1
    Sony XA-5400ES SACD
    Pass XP-22 pre, X600.5 amps
    Magico S5 MKII Mcast Rose speakers, SPOD spikes

    Shunyata Triton v3/Typhon QR on preamp, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
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