DSW PRO 550Wi REPLACEMENT DRIVER

Kalito
Kalito Posts: 30
in Customer Service
One of my 550 subs stopped working and on checking discovered the leads to the driver cone were severed. Nice people on this forum have advised it was over-driven. So someone was over-enjoying the sub in my absence I guess. It is on a UPS so power surge perhaps may not be the cause. I do not have a Polk dealer where I am located and I want to direct a friend in NJ to acquire the driver for me. I have emailed customer service with zero feedback.
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Some resistors also show signs of discharge. Where can I get replacement parts? Driver & perhaps board?
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Polkaudio TL350 satellites
Polkaudio OWM3 satellites for front high
Polkaudio DSWpro550wi subwoofers (x2)
Sony SRT-DN1050 Receiver
Sony KLD-50R550A LCD TV
DSTV Explora HDPVR
PS4
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Comments

  • txcoastal1
    txcoastal1 Posts: 13,283
    It's always best to CALL Polk Customer Service :/

    For assistance or replacement of Polk Audio products

    Call: 1.800.377.POLK (7655) Option 1
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • [Deleted User]
    [Deleted User] Posts: 0
    Hello @Kalito, we do have the driver and amplifier board available. To order please call us at 800-377-7655 option 1.
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  • NeilHindmarch
    NeilHindmarch Posts: 2
    Hi Ken, how much would I be looking at for a new replacement 11092 05-a Rpbf 00809 Pcb board please?
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  • NeilHindmarch
    NeilHindmarch Posts: 2
    Looking at the photo mine has gone in exacily the same place - is there an issue with these boards?
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  • BlueFox
    BlueFox Posts: 15,251
    Do you realize you are replying to a two year old thread, and Ken is no longer here.
    Lumin X1 file player, Westminster Labs interconnect cable
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