One of my 550 subs stopped working and on checking discovered the leads to the driver cone were severed. Nice people on this forum have advised it was over-driven. So someone was over-enjoying the sub in my absence I guess. It is on a UPS so power surge perhaps may not be the cause. I do not have a Polk dealer where I am located and I want to direct a friend in NJ to acquire the driver for me. I have emailed customer service with zero feedback.

Some resistors also show signs of discharge. Where can I get replacement parts? Driver & perhaps board?
Polkaudio TL350 satellites
Polkaudio OWM3 satellites for front high
Polkaudio DSWpro550wi subwoofers (x2)
Sony SRT-DN1050 Receiver
Sony KLD-50R550A LCD TV


  • txcoastal1
    txcoastal1 Posts: 12,199
    It's always best to CALL Polk Customer Service :/

    For assistance or replacement of Polk Audio products

    Call: 1.800.377.POLK (7655) Option 1
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
  • Hello @Kalito, we do have the driver and amplifier board available. To order please call us at 800-377-7655 option 1.
  • Hi Ken, how much would I be looking at for a new replacement 11092 05-a Rpbf 00809 Pcb board please?
  • Looking at the photo mine has gone in exacily the same place - is there an issue with these boards?
  • BlueFox
    BlueFox Posts: 15,233
    Do you realize you are replying to a two year old thread, and Ken is no longer here.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.