Polk Woodbourne - stopped working since January 5, 2017 (e-mailed/called)
EWW55
Posts: 1
Hi Polk team,
I'm still waiting for a response since January 5th 2017. I sent an e-mail to the customer service e-mail (polkcs@polkaudio.com) and tried calling the customer service line (800)377-7655 with no luck (connects to nothing).
Technically I have an outstanding ticket with Michael Masucci case # 00127983 but I've never seen a single response (besides the automated one).
My order # is 14674
Can someone help me? The woodbourne fails to power on, and when it does power on it surges (orange stand-by then stops). I've tried different outlets as well, with no luck.
I'm still waiting for a response since January 5th 2017. I sent an e-mail to the customer service e-mail (polkcs@polkaudio.com) and tried calling the customer service line (800)377-7655 with no luck (connects to nothing).
Technically I have an outstanding ticket with Michael Masucci case # 00127983 but I've never seen a single response (besides the automated one).
My order # is 14674
Can someone help me? The woodbourne fails to power on, and when it does power on it surges (orange stand-by then stops). I've tried different outlets as well, with no luck.
Comments
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Hello,
Welcome, I'll forward this directly to my contact at Polk, you should be contacted via email.
Regards, Ken
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