Nobody picking up phone

mnbska
mnbska Posts: 7
in Customer Service
Hey there, I've tried all the options in the 800 number menu, and nobody is picking up. The message says you're closed, it's the middle of the day on Wednesday. What gives?
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Comments

  • F1nut
    F1nut Posts: 50,645
    These days Polk is more concerned about language and pictures on this forum than customer service or a decent products page, yet they wonder why business isn't what it used to be.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • [Deleted User]
    [Deleted User] Posts: 0
    @mnbska we had a fire drill at 2pm Eastern Time and that is probably right when you called. We are back on the phones, feel free to call in until 5:30 Eastern time today.

    Call us at 800-377-7655 Option 1.

    @F1nut we are still concerned with providing the best Customer Service experience possible.
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  • Legender
    Legender Posts: 478
    And it looks like the background has indeed changed. Well, at least on my screen it is. Woohoo!!
    Music: Oppo103 - Parasound JC2 - Parasound A21- SDA 3.1
    Theater: Denon 3808 - B&K 7500/Emotiva XPA-3- RTi12, CSi5, RTiA7x4, PSW505
    Sleeping: Marantz 70005 - Harman Kardon 2400 - SDA 2
    2 Channel: Cary 306 SACD - Canary Audio 906 - Pass Labs x250 - PS Audio Perfectwave DAC, Polk LSiM705, SVS SB13 Ultra
    Office: Dell Optiplex, Emotiva XDA-2, Adcom 5500, LSiM 703
    Spares: Yamaha CA-810; LSi 15; Kenwood Basic M2a, Yamaha M60/M80, Polk Monitor 7, SVS SB13 Ultra
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  • txcoastal1
    txcoastal1 Posts: 13,300
    Legender wrote: »
    And it looks like the background has indeed changed. Well, at least on my screen it is. Woohoo!!

    Lucky you

    I still wear my welding mask
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • [Deleted User]
    [Deleted User] Posts: 0
    @la2vegas, thank you for the input, I will note that to our bosses here.

    As a note, Customer Service Hours are changing.

    We will be open

    10-6 Eastern Time Monday-Friday starting June 12th.
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  • mnbska
    mnbska Posts: 7
    Thanks for the reply!
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  • tonyb
    tonyb Posts: 32,981
    mnbska wrote: »
    Hey there, I've tried all the options in the 800 number menu, and nobody is picking up. The message says you're closed, it's the middle of the day on Wednesday. What gives?

    Happy lunch hour down at the corner pub....even CS people need some liquid therapy every now and then. ;)
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
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  • mrbigbluelight
    mrbigbluelight Posts: 9,786
    Well, if one ringy-dingy, two ringy-dingy doesn't work ......

    u4b4datb8vqy.jpg

    ...... try three ringy-dingy, four ringy-dingy.

    Now, that suggestion was for you, Mnbska.
    Now, on OUR part, here's some old school schtuff:

    guyficucpgg0.jpg

    This has been a Public Service Announcement o:)

    Sal Palooza
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  • txcoastal1
    txcoastal1 Posts: 13,300
    8uudctjiitra.jpg
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • txcoastal1
    txcoastal1 Posts: 13,300
    8h3x1701ir4n.jpg
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • txcoastal1
    txcoastal1 Posts: 13,300
    Legender wrote: »
    And it looks like the background has indeed changed. Well, at least on my screen it is. Woohoo!!

    z9caqyl7t5jx.jpg2lxbl76yodmk.jpg



    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC

    erat interfectorem cesar et **** dictatorem dicere a
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  • Archguy
    Archguy Posts: 7
    Tried clicking on "Speakers with Ribbon Tweeters" and nothing happened.
    Well, nothing I wanted.
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