Soundbar connected through optical cuts out

I've got the Polk Magnifi One. Worked fine for about 12 hours.

I've got it connected with an optical cable wired straight to my TV. The stock optical cable only works if I physically push and hold the connection point. Third party cables don't work at all as they just don't seem to insert into the sound bar. The sheathing just gets in the way.

Bluetooth audio works fine and the optical connection works fine until it decides to cut out.

Is there a cable out there that fits into this thing properly?

Best Answer

  • KennethSwaugerKennethSwauger Moderator Posts: 6,903
    Accepted Answer
    Contact Polk's CS department at 1-800-377-7655 select option 1. They'll send you whatever you need to make it work correctly.
    Regards, Ken
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
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