I too am having the dreaded HEARTBEAT issue with my Polk Sub.

It's only four years old. I've been a lifelong polk customer for my consumer purchases and am extremely disappointed that so many people are have the same issue. I've tried CS. Asked if I could send audio files of the symptoms or even to have my their tech talk to my tech here at NBC in order to streamline the process. No response. Can anyone help at Polk?

Answers

  • NightfallNightfall Posts: 9,421
    Are you calling or emailing? Definitely call but know that they are or at least were having issues with wait times.
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • KennethSwaugerKennethSwauger Moderator Posts: 7,322
    Hello,
    Welcome to Polk's forum. In all likelihood the bass amplifier will have to be repaired or replaced. If you have a willing technician available you might try sending an email to: [email protected] He is the service manager and might be able to send a schematic for the amp and make recommendations on parts, etc.
    Regards, Ken
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
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