I too am having the dreaded HEARTBEAT issue with my Polk Sub.

ferddyz
ferddyz Posts: 1
in Subwoofer Hookup & Bass Management
It's only four years old. I've been a lifelong polk customer for my consumer purchases and am extremely disappointed that so many people are have the same issue. I've tried CS. Asked if I could send audio files of the symptoms or even to have my their tech talk to my tech here at NBC in order to streamline the process. No response. Can anyone help at Polk?
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Answers

  • Nightfall
    Nightfall Posts: 10,086
    Are you calling or emailing? Definitely call but know that they are or at least were having issues with wait times.
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    Hello,
    Welcome to Polk's forum. In all likelihood the bass amplifier will have to be repaired or replaced. If you have a willing technician available you might try sending an email to: Gil.Palmer@soundunited.com He is the service manager and might be able to send a schematic for the amp and make recommendations on parts, etc.
    Regards, Ken
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