Wow .Talk about great customer service!

Dabutcher
Dabutcher Posts: 2,597
in The Clubhouse
Last night I found out the Parasound 2125 amp I bought at a sale had a broken power button. So I contacted Parasound customer service and asked if I could order a new one.
Overnight I get a response from Richard Schram ,President of Parasound Products which said send me your address and I will send you a new one compliments of me. Wow!
Peace. D
MIT Magnum MH-750, Monster HTS 5100MKII, Sony 77" Class - A80CJ Series - 4K UHD OLED,PS4, Def Tech 15” sub,LSIM 706c, Sunfire Signature Grand 425 x 4,Parasound hca 120, LSiM 702 x 4, Oppo 103D, SDA SRS 1.2, Pioneer Elite SC63 , Pioneer Elite BDP-05 “Why did you get married if you wanted big speakers?”
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Comments

  • motorhead43026
    motorhead43026 Posts: 3,904
    Richard is a hands on guy.
    The best way to predict the future is to invent it.

    It is imperative that we recognize that an opinion is not a fact.
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  • Legender
    Legender Posts: 478
    That's pretty impressive. Thanks for sharing and hope the new amp shines for you... no wait, that's just too bright.
    Music: Oppo103 - Parasound JC2 - Parasound A21- SDA 3.1
    Theater: Denon 3808 - B&K 7500/Emotiva XPA-3- RTi12, CSi5, RTiA7x4, PSW505
    Sleeping: Marantz 70005 - Harman Kardon 2400 - SDA 2
    2 Channel: Cary 306 SACD - Canary Audio 906 - Pass Labs x250 - PS Audio Perfectwave DAC, Polk LSiM705, SVS SB13 Ultra
    Office: Dell Optiplex, Emotiva XDA-2, Adcom 5500, LSiM 703
    Spares: Yamaha CA-810; LSi 15; Kenwood Basic M2a, Yamaha M60/M80, Polk Monitor 7, SVS SB13 Ultra
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