Import CD'S are they a trustworthy vendor?

gudnoyez
gudnoyez Posts: 8,132
edited February 2016 in The Clubhouse
Hey all after seeing that H9 (Brock) recommend Jazz At The Pawnshop and how good it sounds on SDA'S he convinced me enough that it's a worthy purchase so I just had to have it. I searched for the 30th Anniversary edition 3 SACDS and a Dvd, the best deal I found on this box set was at Import CD'S.

I went through the process of registration and proceeded to put it in my cart and make the purchase along with a couple of other selections, with pay pal, for some reason a message appears that says unable to make transaction that there is an issue with the Vendors PP acct. I tried a credit card and a message appears that the transaction was unable to be processed due to the CC company, tried with another CC same results. I took all my payment information out of my new acct and said screw it and ordered it on Amazon instead paying more of course, the next thing I know I'm getting emails from both CC companies fraud prevention department.

I called both companies and was told that suspicious activities were noticed however the transactions were cancled by both and I was told it may just be a website issue. I was going to get a couple of items from them they were having a sale and thier prices were pretty good but needless to say I couldn't make any purchases. I was wondering, has anyone bought anything from Import CD'S with out any problems?
Home Theater
Parasound Halo A 31 OnkyoTX-NR838 Sony XBR55X850B 55" 4K RtiA9 Fronts CsiA6 Center RtiA3 Rears FxiA6 Side Surrounds Dual Psw 111's Oppo 105D Signal Ultra Speaker Cables & IC's Signal Magic Power Cable Technics SL Q300 Panamax MR4300 Audioquest Chocolate HDMI Cables Audioquest Forest USB Cable

2 Channel
Adcom 555II Vincent SA-T1 Marantz SA 15S2 Denon DR-M11 Clearaudio Bluemotion SDA 2.3tl's (Z) edition MIT Terminator II Speaker Cables & IC's Adcom 545II Adcom Gtp-450 Marantz CD5004 Technics M245X SDA 2B's, SDA CRS+

Stuff for the Head
JD LABS C5 Headphone Amplifier, Sennheiser HD 598, Polk Audio Buckle, Polk Audio Hinge, Velodyne vPulse, Bose IE2, Sennheiser CX 200 Street II, Sennheiser MX 365

Shower & Off the beaten path Rigs
Polk Audio Boom Swimmer, Polk Audio Urchin B)

Comments

  • pitdogg2
    pitdogg2 Posts: 25,682
    Same has happened to me with CD Japan while trying to buy shm-sacd direct from them. My cc company also told me the same. I even went so far as to get a new cc from different bank to find the same thing. I even tried pp from my bank account and it would not go through. I've resigned to just buy off eBay from U.S.A. sellers and have never been able to get many I really want.....
  • pumpkinman
    pumpkinman Posts: 9,901
    I've made purchases from them many times and never had an issue. Through Amazon and their website.
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    Because I am The Pumpkinking


    A Kind Word Is An Easy Gift To Give
  • Malbec
    Malbec Posts: 554
    edited February 2016
    About two weeks ago,I had the same issue with CD Japan using Paypal. I removed items from my cart and rebooted my laptop and started over and had no problem. I don't know if the problem was with the website or Paypal. I've used CD Japan before with no problems.
  • I've used them once and it was great.
  • drumminman
    drumminman Posts: 3,396
    I've made many purchases and they've always delivered quickly and without issue. I pay with a CC.
    "Science is suppose to explain observations not dismiss them as impossible" - Norm on AA; 2.3TL's w/sonicaps/mills/jantzen inductors, Gimpod's boards, Lg Solen SDA inductors, RD-0198's, MW's dynamatted, Armaflex speaker gaskets, H-nuts, brass spikes, Cardas CCGR BP's, upgraded IC Cable, Black Hole Damping Sheet strips, interior of cabinets sealed with Loctite Power Grab, AI-1 interface with 1000VA A-L transformer
  • you pay with Canadian Club and you still get it? :*
    drumminman wrote: »
    I've made many purchases and they've always delivered quickly and without issue. I pay with a CC.

  • gudnoyez
    gudnoyez Posts: 8,132
    Maybe it was an issue with their website, I still have an account and I might try them again as they had some good prices. It did freak me out trying 3 different means of payment and none of them working. I called both CC companies again today credits were issued one had the same charge 3 times and was credited 3 times kind of strange I guess. Amazon already shipped my Jazz At the Pawnshop SACD's so all is good.
    Home Theater
    Parasound Halo A 31 OnkyoTX-NR838 Sony XBR55X850B 55" 4K RtiA9 Fronts CsiA6 Center RtiA3 Rears FxiA6 Side Surrounds Dual Psw 111's Oppo 105D Signal Ultra Speaker Cables & IC's Signal Magic Power Cable Technics SL Q300 Panamax MR4300 Audioquest Chocolate HDMI Cables Audioquest Forest USB Cable

    2 Channel
    Adcom 555II Vincent SA-T1 Marantz SA 15S2 Denon DR-M11 Clearaudio Bluemotion SDA 2.3tl's (Z) edition MIT Terminator II Speaker Cables & IC's Adcom 545II Adcom Gtp-450 Marantz CD5004 Technics M245X SDA 2B's, SDA CRS+

    Stuff for the Head
    JD LABS C5 Headphone Amplifier, Sennheiser HD 598, Polk Audio Buckle, Polk Audio Hinge, Velodyne vPulse, Bose IE2, Sennheiser CX 200 Street II, Sennheiser MX 365

    Shower & Off the beaten path Rigs
    Polk Audio Boom Swimmer, Polk Audio Urchin B)
  • Gatecrasher
    Gatecrasher Posts: 1,550
    I buy CDs and other things from all around the world and just about every time I make an international purchase I get a call from my credit card company wanting to know if I really placed an order with them. It's all part of their fraud prevention/identity theft deterrent programs. Nothing to get upset over.

    Any time you buy anything using a credit card or PayPal your purchase is guaranteed by their buyer's protection plan. That's why they double-check the purchases to see if they are legitimate because it's their azzes on the line if you get ripped off.
  • F1nut
    F1nut Posts: 50,746
    I buy items from around the globe all the time, not once have I been contacted by a credit card company or PayPal about it. Guess my credit is better.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • nooshinjohn
    nooshinjohn Posts: 25,461
    I agree with Jesse... when my credit sucked and I had to use prepaid cards, I got calls all the time. Credit Carma.com might be a great place to go to get things fixed.
    The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

    “When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
  • tonyp063
    tonyp063 Posts: 1,091
    I buy things from around the world on many occasions. Both PayPal & my CC companies contacted me the first couple of times I bought from a new vendor.
    Once they understood my spending habits, it stopped.

    CC fraud algorithms ain't perfect yet, but I don't have a problem when they err on the side of caution.
  • gudnoyez
    gudnoyez Posts: 8,132
    Yeah but I don't have a credit problem every time we finance a new vehicle when they come back from wherever they go they say wow great credit score so yeah that's not the problem. I to buy stuff from all over the world with the wife being from Germany we buy a lot of stuff from the .DE sites and Amazon,DE I think it might of been an issue with their website as one of the error messages read cannot process payment at this time as the vendor was unable to accept paypal even though their site says they accept it.
    Home Theater
    Parasound Halo A 31 OnkyoTX-NR838 Sony XBR55X850B 55" 4K RtiA9 Fronts CsiA6 Center RtiA3 Rears FxiA6 Side Surrounds Dual Psw 111's Oppo 105D Signal Ultra Speaker Cables & IC's Signal Magic Power Cable Technics SL Q300 Panamax MR4300 Audioquest Chocolate HDMI Cables Audioquest Forest USB Cable

    2 Channel
    Adcom 555II Vincent SA-T1 Marantz SA 15S2 Denon DR-M11 Clearaudio Bluemotion SDA 2.3tl's (Z) edition MIT Terminator II Speaker Cables & IC's Adcom 545II Adcom Gtp-450 Marantz CD5004 Technics M245X SDA 2B's, SDA CRS+

    Stuff for the Head
    JD LABS C5 Headphone Amplifier, Sennheiser HD 598, Polk Audio Buckle, Polk Audio Hinge, Velodyne vPulse, Bose IE2, Sennheiser CX 200 Street II, Sennheiser MX 365

    Shower & Off the beaten path Rigs
    Polk Audio Boom Swimmer, Polk Audio Urchin B)
  • tonyp063
    tonyp063 Posts: 1,091
    edited February 2016
  • Gatecrasher
    Gatecrasher Posts: 1,550
    I don't have a credit problem either and have had the same credit card since 1984 but still get a call when they see a charge pop-up to Croatia or some other foreign country I normally don't buy from. Most of the CDs I buy are indie labels (modern surf/instro-mental) and also a large percentage are direct from the artists.

    I don't mind being contacted. It's kind of nice to know my credit card company is looking out for me. Usually after I buy something from a source I don't get another call if I buy something from them again.
  • pitdogg2
    pitdogg2 Posts: 25,682
    edited February 2016
    Well I wish they allow or call to see (CC bank) both told me they would not allow because of the amount of fraud. One is my credit union I am able to walk in and talk to since I've work for the same company for 28 yrs. Still said no. That was when I went to a different bank to get a card since they (banks) are sending 4-5 a week to get me to apply for their card since my credit rating is in the high 800's almost perfect they tell me. That was when I tried to use pp from a account that is only used for pp it never has any funds in it unless I buy something and them I transfer the funds into it. It is not connected to any other account still pp denied the transaction. Funny thing is once I bought 3 ringtones for the pultry sum of 1.00ea. And my credit union was all over that as fraud...good grief LOL.