Polk Hampden Auxillary input no longer working

I purchased a pair of the Polk Hampden speakers 2 months ago and they have been working fine. Now, all of a sudden, they no longer work on the Aux-in channel (Yellow). Bluetooth and USB in is fine. Its not the computer as I tried different speakers on that same Aux-out jack and they worked fine. Also tried another computer aux-out to the Polks and had the same problem. Again, the other 2 channels are functioning fine, just not the Aux (yellow) channel. If powered down for a while, the aux channel will work for about 20 seconds and then die. Any idea what the problem is? Thanks for your help.

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,773
    Hello,
    Welcome to Polk's forum. I would recommend giving Polk's CS department a call at 1-800-377-7655 for best results. There should be someone available today for customer support.
    Best regards, Ken
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
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