Magnifi One Soundbar won't pair with Sony Bravia IR remote.

dramella

I followed the instructions in the soundbar manual for IR remote learning but can't seem to get it to work correctly with my Sony TV remote. After attempting to program it all the Sony remote does is raise the volume whether I'm pressing volume up or down or the mute button. Nothing works to lower the volume. What could be causing this??

[Deleted User]

Hello,
Welcome to Polk's forum. Give Polk CS a call tomorrow at 1-800-377-7655 and I'm sure they can solve your problem.
Regards, Ken

stemps33

Hi, I'm having the same exact problem with my Sony Bravia. Volume only goes up. I can't seem to reset by holding the learn button down either. Did you ever get this resolved???