Adcom GFP-750 eBay seller problems..

Toolfan66

Awhile back I posted about a power cord that was sent with this, and that I had other issues that I would post about once I received my money back..

http://forum.polkaudio.com/discussion/169493/awesome-power-cord#latest

Well I finally did get my money back Saturday, and I saw it was credited back to my card today..

So when I received the unit I was a little upset when I saw the power cord as I was worried about the unit I purchased, when I got it home I pluged it in the wall just to make sure it powered up, and the remote worked as well, everything seemed fine so I powered it down, and proceeded to hook it up in my system to hear it..

Everything sounded great coming from the right side but the left side sounded thin as I played with the volume I could hear it go in and out with the sound, I was bummed to say the least, double checked my connections all was good, turned it back on same thing..

So I took the unit out hooked up my W4S turned on some tunes..

While listening to some tunes I pulled the hood off the Adcom, and what I found is a dirty board, and what looks like something had leaked into the unit..

Here are some pics...

Toolfan66

You can see what looks like stains after I blew off the dust, I knew right then this had to go back,

He had accepted my best offer when I purchased it, and when I told him about the problems he wanted to give me a $200 refund, and I fix it, I told him no that I didn't want the unit, and wanted a full refund, he accepted, and once the unit was shipped he emailed me back to let me know he was pissed at the problems I caused getting eBay, and my bank involved, and told me to not hold my breath..

Really?? This guy is a real douch bag to say the least...

Friday night I spent 2 hours on the phone with eBay, and they must have put the screws to him as about 2 hours later I got an email that I received a refund and that the case was closed...

Oh and the most shocking thing is he posted it back up on eBay after I send him the tracking # knowing this unit has issues, and he raised the price!!

http://www.ebay.com/itm/221891869524?_trksid=p2060353.m1438.l2649&ssPageName=STRK:MEBIDX:IT

F1nut

Yep, something spilled in there...nasty!

I miss the old days when you could warn others on eBay about stuff like this guy is trying to pull. That said, I have to think that if it sells again and the second buyer files a claim against him that eBay will close his account, but who knows.

[Deleted User]

Who is really at fault here.

Toolfan66

rednedtugent wrote: »

Who is really at fault here.

Huh??

Toolfan66

F1nut wrote: »

Yep, something spilled in there...nasty!

I miss the old days when you could warn others on eBay about stuff like this guy is trying to pull. That said, I have to think that if it sells again and the second buyer files a claim against him that eBay will close his account, but who knows.

I was thinking the same thing a few days ago...

boston1450

Is there a way you can notify Ebay of this ? This is just WRONG. Too bad it went this way. Sure those are nice pre's

[Deleted User]

That was what I was thinking. 100% positive feedback.

F1nut

Keiko wrote: »

Larry, do you have an option of leaving feedback? Might be able to save the next person a lot of headaches if they bother to check his feedback.

I was in a similar situation with a bad seller who ignored my request for a refund. I got PP involved and received my refund, then left the jerk negative feedback, which eBay removed almost immediately. They said since I received my money back it was like the transaction never happened. eBay doesn't want sellers getting hit with negative feedback because it looks bad for eBay.....pure BS!!!

F1nut

Surely a by-product of the PC crowd. Someone might get their worthless feelings hurt and we can't have that.

pitdogg2

F1nut wrote: »

Keiko wrote: »

Larry, do you have an option of leaving feedback? Might be able to save the next person a lot of headaches if they bother to check his feedback.

I was in a similar situation with a bad seller who ignored my request for a refund. I got PP involved and received my refund, then left the jerk negative feedback, which eBay removed almost immediately. They said since I received my money back it was like the transaction never happened. eBay doesn't want sellers getting hit with negative feedback because it looks bad for eBay.....pure BS!!!

True all above I miss the days when sellers got what they deserved as well as buyers. Can't even give a buyer negative feedback anymore.

daddyjt

I'd bet he had the same issue you did, and got advice to clean the pot with Deoxit. Not having Deoxit, it looks like he used something else (and a lot of it). Whatever he used, ran out of the pot and stained the board - and probably made the original issue worse... Bummer that it didn't work out, and you had to deal with the headache.

nooshinjohn

daddyjt wrote: »

I'd bet he had the same issue you did, and got advice to clean the pot with Deoxit. Not having Deoxit, it looks like he used something else (and a lot of it). Whatever he used, ran out of the pot and stained the board - and probably made the original issue worse... Bummer that it didn't work out, and you had to deal with the headache.

Disagree... If the top had been opened, ever, there would not have been so much dust inside. Looks to me like a cheap Goodwill find trying to turn it for a fast buck.

daddyjt

nooshinjohn wrote: »

daddyjt wrote: »

I'd bet he had the same issue you did, and got advice to clean the pot with Deoxit. Not having Deoxit, it looks like he used something else (and a lot of it). Whatever he used, ran out of the pot and stained the board - and probably made the original issue worse... Bummer that it didn't work out, and you had to deal with the headache.

Disagree... If the top had been opened, ever, there would not have been so much dust inside. Looks to me like a cheap Goodwill find trying to turn it for a fast buck.

Oh, sorry - didn't realize it came from a Goodwill...

Carry on then.

nooshinjohn

Never said it was... merely stated that it LOOKED like one, and that the seller was trying to flip it for a big profit and does not care who gets screwed in the process

tonyb

nooshinjohn wrote: »

Never said it was... merely stated that it LOOKED like one, and that the seller was trying to flip it for a big profit and does not care who gets screwed in the process

Which is why I stay away from audio purchases on Fleabay.

Toolfan66

Looks like someone purchased it with a best offer...

Feel sorry for that guy...

Tony, that is my last audio purchase from eBay...

tonyb

Man, I'm sorry that turned out like crap for you. Really stinks when that happens no matter where you buy from. I've learned long ago that you can't prevent it from happening, you can only reduce the risk involved. Ebay is high risk in my book for audio gear, which is why I stay away....unless it's a reputable dealer of audio.

Toolfan66

Well I left negative feedback, and eBay took it down. Guess you can't leave negative for a bad transaction..

Thorton

Toolfan66 wrote: »

Well I left negative feedback, and eBay took it down. Guess you can't leave negative for a bad transaction..

That's B.S. on eBay's part.

F1nut

Toolfan66 wrote: »

Well I left negative feedback, and eBay took it down. Guess you can't leave negative for a bad transaction..

Yep, as I mentioned above since you received a full refund eBay looks at it as though the transaction never occured. Plus it looks bad for eBay having sellers with negative feedback.

FTGV

Larry,just curious did you try and see if the problem appeared in both active and passive modes?

Good to see you were able to get a full refund.

Toolfan66

FTGV wrote: »

Larry,just curious did you try and see if the problem appeared in both active and passive modes?

Good to see you were able to get a full refund.

I did, and it was the same..

Toolfan66

He emailed me upset that I left negative feedback, and how dare I try to let the new buyer know what's up, and that he sent it to Adcom for repair, and that it's good as new..

He only had it a week by the time UPS delivered it back to him and it sold..

Adcom is fast!! Total BS... This guy might have 100% feedback but how many times has his negative feedback been reversed??

msg

Hey Larry, glad to hear this worked out for you. Maaaaan, I could feel some of my own buyer's anxiety welling up while reading your story!

I had a similar situation a couple of summers ago, and almost screwed myself by trying to help the situation along. In my case, it was an HK 990 that arrived significantly damaged, unbeknownst to me. I heard a tiny rattling when I was unpacking it, and it was well packed. So, without really thinking it through, I did something I do with every piece of equipment I acquire - I pulled the top to inspect. This almost sank my case for what turned out to be a return/refund in the end. I should have established a trail of communication with the Seller first, and gotten him to sign off on me pulling the cover and the subsequent explorative inspection. That simple act nearly cost me the return/refund, which would have left me saddled with a seriously damaged piece of relatively expensive gear, with no reasonable option for proper repair. Caused me considerable anxiety for several weeks while I went back and forth trying to get things resolved, both for the money, and I think probably a bit more so out of principle. From the Seller's perspective, I wouldn't have trusted me messing around inside the case either. We didn't know each other at all, and for all he knew, I could have been a careless hack with no business rooting around inside a piece of equipment like that. I'm pretty sure the damage happened during the packing phase - it's a beastly, unwieldy unit - and either he truly didn't know, or he realized what happened and tried to ignore it, hoping I wouldn't notice, but I think it got away from him, crushing the faceplate and pushing in the volume knob. I found lots of screws and plastic slivers during the inspection. Beautiful unit otherwise, but offensively cheap front end interface. Shame.

That said, it still won't stop me from buying on Ebay. I've had a few more screwy purchases since, but ultimately they've worked out. I don't particularly care for Ebay purchasing, but I'll still treat each opportunity case by case. I've definitely had to get smarter about things. Now, if there are any issues, I don't screw around - I get Seller approval documented before I do anything at all, if I don't just return it straight away. There are definitely some freaks out there with varying opinions of what is acceptable. Some of it is stupendously laughable.

I haven't sold anything on Ebay yet. I trust Buyers about as much as I trust Sellers.

littlewoodboats

Ebay started some funny feedback policies when they opened their own international shipping service. (this is when I noticed the change anyway) If I offer international selling/shipping run through Ebay's own shipping center I am guaranteed no negative feedback. Thus far I count myself lucky nothing has been destroyed in shipping.

pitdogg2

msg wrote: »

Hey Larry, glad to hear this worked out for you. Maaaaan, I could feel some of my own buyer's anxiety welling up while reading your story!

I had a similar situation a couple of summers ago, and almost screwed myself by trying to help the situation along. In my case, it was an HK 990 that arrived significantly damaged, unbeknownst to me. I heard a tiny rattling when I was unpacking it, and it was well packed. So, without really thinking it through, I did something I do with every piece of equipment I acquire - I pulled the top to inspect. This almost sank my case for what turned out to be a return/refund in the end. I should have established a trail of communication with the Seller first, and gotten him to sign off on me pulling the cover and the subsequent explorative inspection. That simple act nearly cost me the return/refund, which would have left me saddled with a seriously damaged piece of relatively expensive gear, with no reasonable option for proper repair. Caused me considerable anxiety for several weeks while I went back and forth trying to get things resolved, both for the money, and I think probably a bit more so out of principle. From the Seller's perspective, I wouldn't have trusted me messing around inside the case either. We didn't know each other at all, and for all he knew, I could have been a careless hack with no business rooting around inside a piece of equipment like that. I'm pretty sure the damage happened during the packing phase - it's a beastly, unwieldy unit - and either he truly didn't know, or he realized what happened and tried to ignore it, hoping I wouldn't notice, but I think it got away from him, crushing the faceplate and pushing in the volume knob. I found lots of screws and plastic slivers during the inspection. Beautiful unit otherwise, but offensively cheap front end interface. Shame.

That said, it still won't stop me from buying on Ebay. I've had a few more screwy purchases since, but ultimately they've worked out. I don't particularly care for Ebay purchasing, but I'll still treat each opportunity case by case. I've definitely had to get smarter about things. Now, if there are any issues, I don't screw around - I get Seller approval documented before I do anything at all, if I don't just return it straight away. There are definitely some freaks out there with varying opinions of what is acceptable. Some of it is stupendously laughable.

I haven't sold anything on Ebay yet. I trust Buyers about as much as I trust Sellers.

It is well know that there are some on eBay who buy to get parts and then try and say it arrived broke....Can't tell you how many of these statement's that say "We have taken security measures to insure all components inside are tracked and marked with print to insure no theft of inside components any removal of any lid's, tops or sides, Knobs etc. will void all refunds and or credits" I actually bought from one of those and the outside had a sticker you had to cut and the inside had everything marked with ultraviolet type marker with seller ID and Company name.

Toolfan66

pitdogg2 wrote: »

msg wrote: »

Hey Larry, glad to hear this worked out for you. Maaaaan, I could feel some of my own buyer's anxiety welling up while reading your story!

I had a similar situation a couple of summers ago, and almost screwed myself by trying to help the situation along. In my case, it was an HK 990 that arrived significantly damaged, unbeknownst to me. I heard a tiny rattling when I was unpacking it, and it was well packed. So, without really thinking it through, I did something I do with every piece of equipment I acquire - I pulled the top to inspect. This almost sank my case for what turned out to be a return/refund in the end. I should have established a trail of communication with the Seller first, and gotten him to sign off on me pulling the cover and the subsequent explorative inspection. That simple act nearly cost me the return/refund, which would have left me saddled with a seriously damaged piece of relatively expensive gear, with no reasonable option for proper repair. Caused me considerable anxiety for several weeks while I went back and forth trying to get things resolved, both for the money, and I think probably a bit more so out of principle. From the Seller's perspective, I wouldn't have trusted me messing around inside the case either. We didn't know each other at all, and for all he knew, I could have been a careless hack with no business rooting around inside a piece of equipment like that. I'm pretty sure the damage happened during the packing phase - it's a beastly, unwieldy unit - and either he truly didn't know, or he realized what happened and tried to ignore it, hoping I wouldn't notice, but I think it got away from him, crushing the faceplate and pushing in the volume knob. I found lots of screws and plastic slivers during the inspection. Beautiful unit otherwise, but offensively cheap front end interface. Shame.

That said, it still won't stop me from buying on Ebay. I've had a few more screwy purchases since, but ultimately they've worked out. I don't particularly care for Ebay purchasing, but I'll still treat each opportunity case by case. I've definitely had to get smarter about things. Now, if there are any issues, I don't screw around - I get Seller approval documented before I do anything at all, if I don't just return it straight away. There are definitely some freaks out there with varying opinions of what is acceptable. Some of it is stupendously laughable.

I haven't sold anything on Ebay yet. I trust Buyers about as much as I trust Sellers.

It is well know that there are some on eBay who buy to get parts and then try and say it arrived broke....Can't tell you how many of these statement's that say "We have taken security measures to insure all components inside are tracked and marked with print to insure no theft of inside components any removal of any lid's, tops or sides, Knobs etc. will void all refunds and or credits" I actually bought from one of those and the outside had a sticker you had to cut and the inside had everything marked with ultraviolet type marker with seller ID and Company name.

I have never heard of that...

msg

pitdogg2 wrote: »

It is well know that there are some on eBay who buy to get parts and then try and say it arrived broke....Can't tell you how many of these statement's that say "We have taken security measures to insure all components inside are tracked and marked with print to insure no theft of inside components any removal of any lid's, tops or sides, Knobs etc. will void all refunds and or credits" I actually bought from one of those and the outside had a sticker you had to cut and the inside had everything marked with ultraviolet type marker with seller ID and Company name.

Ah, yes, the darker side of Ebay...
I've seen some stuff with labels, but not the UV stuff. Interesting.

Re: the stickers, I just read something about this the other day. I think I stumbled across it after first reading Larry's post. The article was about how to remove those "warranty void if removed" stickers, and where to find replacements (Ebay). They're rarely proprietary. Of course the article was presented from the "good guy" perspective of "taking back ownership of our own devices".

[Deleted User]

can we use this to report Government officials?

Keiko wrote: »

Larry, if you want to really get under his skin, file a complaint on ripoff report with his ebay screen name & real name and post it back to him. Not a thing he can do about it.

http://www.ripoffreport.com/

[Deleted User]

I've had issues on Fleabay and caused a couple inadvertently.
All were solved. you take your chances and ...