Db6501 woofer sent in for warranty

Sojhinn
Sojhinn Posts: 4
in Customer Service
Hopefully someone can help. I sent in a db6501 woofer for my car into warranty for replacement and Polk sent me a mm6501 replacement. While I appreciate the upgrade it won't work with my existing equipment in my car since the impedance doesn't match. Can I get just get a replacement db6501 woofer or preferably an upgrade for all of my speakers to match the replacement woofer?
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Comments

  • [Deleted User]
    [Deleted User] Posts: 7,658
    Hello,
    My advice would be to contact Polk's CS manager, Kim Jasper, at either 1-800-377-7655 extension 5208 or send him an email to: Kim.Jasper@soundunited.com.
    Explain that I've asked you to contact him, he'll get you squared away.
    Regards, Ken
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  • Sojhinn
    Sojhinn Posts: 4
    Kenneth Swauger wrote: »
    Hello,
    My advice would be to contact Polk's CS manager, Kim Jasper, at either 1-800-377-7655 extension 5208 or send him an email to: Kim.Jasper@soundunited.com.
    Explain that I've asked you to contact him, he'll get you squared away.
    Regards, Ken

    I called and emailed him today and got no response. Is he off today?
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    I'm afraid I don't know, but he has been dealing with some illness. I'm sure he'll be in touch with you.
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