psw10 issue

provokerz

Alright so all of a sudden my subwoofer started buzzing really loudly and then just died. smells like burnt electronics, so i pulled the back plate off and where the 12v plug connects into a metal box (bunch of wires spliced) that things hot as all hell (burns hand to touch for atleast 20 minutes)... the subwoofer is only 3 months old is this still even covered by warranty? if not how easy of a fix is it? also hopefully it didn't surge the breadboards and fry anything everything else looks good to my knowledge =\

ken brydson

If it was purchased from an authorized retailer you should be fine. Call CS at 1-800-377-7655 and they'll get you squared away. Welcome to CP!!

provokerz

thanks! i bought it from newegg

[Deleted User]

You'll be fine, have the serial number and date of purchase handy when calling.