4Shot Chat/Game Volume adjustment

Hi new to the forums. Just got the 4Shot for Christmas and one of the things i'm struggling with is adjusting game and chat volume on the Xbox One. When i'm playing Destiny it's hard to hear others while the game is being played. I've tried messing with the buttons on the adapter but nothing seems to work correctly. Is this is a known issue? I couldn't find anything. Btw i'm using the Boom mic and people can hear me just fine.

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