Friends and Family code

ken brydson
ken brydson Posts: 8,783
in The Clubhouse
I'm not using mine. I just sent a PM to a member who might need it. If he passes, anyone else want it?
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  • Mikey081057
    Mikey081057 Posts: 7,127
    Yes
    My New Year's resolution is 3840 × 2160

    Family Room| Marantz AV7704| Usher Dancer Mini - 2 DMD Mains |Usher Dancer Mini-x DMD's Surrounds | Usher BE-616 DMD Center | SVS Ultra Rear Surrounds | Parasound Halo A21 | Parsound Halo A52+ | MIT Shotgun S3's | Dual SVS SB 4000 Ultras | Oppo UDP 203 | Directv Genie HD DVR | Samsung 75" Q8 QLED | PSAudio Stellar GCD | Mytek Brooklyn DAC+ | Lumin U1 Mini | HP Elite Slice PC | ROON'd for life |

    ManCave: HT:Polk LSiM 706VR3 LSiM 703's LSiM 702's|| Marantz AV7002 AV PrePro Sunfire TGA-7401| Sony PS4 Pro| Sony PS4 Pro|SVS PB13 Ultra| Oppo UDP 203 | Music Hall MMF 5.3se TT w/ Soundsmith Carmen | Samsung 55" SUHD TV | Sony PS4

    Patio | Polk Atrium 8's | Yamaha R-N303BL |

    Office BlueSound Node| KEF LS50 | Peactree Nova 125SE |

    Bedroom | Focal 905's | Chromecast Audio |

    Garage | Polk Monitor 5B's

    Closet Yamaha M80 | 2 Polk MP3K subs| Yaqin MC100B with Shuguang Treasures KT 88's & CV181Z's | Tesla E83CC's | Marantz 2252B | Marantz 2385 |Polk SDA SRS 2.3 | LSiM 705's |
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  • ken brydson
    ken brydson Posts: 8,783
    Mikey081057 wrote: »
    Yes

    Sorry man, he took it.

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  • [Deleted User]
    [Deleted User] Posts: 10,716
    edited December 2014
    I kinda wished I hadn't seen your thread as it has been a nightmare
    for me to try to get some speakers ordered.
    Dan at customer service either thinks I'm a dumbass
    or he is a dumbass.
    After calling and going in circles with them thru email since tuesday...
    ...Polk sent me a reminder to use my special offer by Saturday
    I sent this:
    Hi Dan and CS@PA,
    I cannot take advantage of this great sale. There is no place to put in the
    code when logging in and the 703's are in the cart. I assume it is because
    I tried and failed once to place an order. (the problem seemed to be
    between paypal and Polk)

    and got this:
    "Dear John,
    Thank you for reaching out to us.
    Unfortunately, these codes were sent out to existing subscribers on 11/28/2014.
    We are no longer providing any more promo codes for this offer.
    Please let us know if you have any further questions or concerns.
    Kind Regards,
    Dan
    Customer Service
    Polk Audio Online
    customerservice@shop.polkaudio.com
    Customer Service (Orders, Returns)
    24 hours a day, 7 days a week:
    1-800-377-POLK (7655) Option 4"

    "Thanks for the email Dan.
    I guess you do not want to honor your offer.
    You sent me the promo code.
    I used it to order two 703's.
    The order got screwed up between you and paypal.

    and
    why did polk send me a reminder TODAY to use the offer by Saturday?
    I guess this is how you treat friends and family?
    Thanks for looking into the matter."

    If anyone wants to use the promo code and can,
    be my guest. Good listening.

    Post edited by [Deleted User] on
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  • quickr1
    quickr1 Posts: 414
    at least you got a code. i didn't get one but did receive the reminder to use the code.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    Hello,
    It might be best to give the Polk CS guys a call, in Baltimore, at: 1-800-377-7655 extension 5802 and mention your CP membership.
    Regards, Ken
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  • ken brydson
    ken brydson Posts: 8,783
    Kenneth Swauger wrote: »
    Hello,
    It might be best to give the Polk CS guys a call, in Baltimore, at: 1-800-377-7655 extension 5802 and mention your CP membership.
    Regards, Ken

    Thanks Ken. It would be sad to have such a generous offer from Polk tainted by a misunderstanding.
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  • [Deleted User]
    [Deleted User] Posts: 10,716
    Thank you Mr. Swauger.
    Kenneth Swauger wrote: »
    Hello,
    It might be best to give the Polk CS guys a call, in Baltimore, at: 1-800-377-7655 extension 5802 and mention your CP membership.
    Regards, Ken

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  • Libertyc
    Libertyc Posts: 915
    Thank You ken brydson for the code. It worked!
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  • ken brydson
    ken brydson Posts: 8,783
    Libertyc wrote: »
    Thank You ken brydson for the code. It worked!

    Sweet! What did you get or do we have to wait until Christmas to find out? :D

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  • Libertyc
    Libertyc Posts: 915
    Ultrafocus 8000s and an Omni P 1

    I had the 705s in my cart...then the 703s...but didn't do it,
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  • ken brydson
    ken brydson Posts: 8,783
    I take all major credit cards LOL! Glad it worked out for you man...
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  • teekay0007
    teekay0007 Posts: 2,289
    rednedtugent wrote: »
    If anyone wants to use the promo code and can,
    be my guest. Good listening.


    Thanks, RNT! Worked like a charm! You da Man! :D












    Just kidding....but the next guy might not be! Might want to get after it right away.


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  • F1nut
    F1nut Posts: 50,753
    Very uncool to post those emails and your code on the open forum.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • [Deleted User]
    [Deleted User] Posts: 10,716
    Well then, please take it down then.
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  • [Deleted User]
    [Deleted User] Posts: 10,716
    I don't see an email other than polk customer service in
    my post. Sorry if I offend. And again, moderators, please
    take down the reply to this thread from me.
    Hoist by my own petard.
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  • maximillian
    maximillian Posts: 2,144
    Mentioned in another thread... but do they sell anything for $0.06 so I don't have to pay shipping? :-)
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  • dromunds
    dromunds Posts: 10,024
    I must say Polk customer service is first rate! I had a similar issue as Redtednugent. I called the extension in Kenneth's PM. A recording told me the extension didn't exist, so I talked to an operator who informed me the extension was 5208 rather than 5802 (must've been an inadvertent transposition in Kennth's PM). I called that extension and left a message and within 5 minutes someone called me back and was very helpful and gracious in assisting me so that I could place an order that apparently went through. Waiting for the confirmation email, but it looks like everything worked out okay. Thanks Polk Audio, Polk customer service, and Kenneth Swauger for all your help and for the wonderful offer!
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  • [Deleted User]
    [Deleted User] Posts: 10,716
    I would like to second that opinion of Polk customer service.
    Dan is the Man!! B) He didn't give up when I just about had.
    dromunds wrote: »
    I must say Polk customer service is first rate! I had a similar issue as Redtednugent. I called the extension in Kenneth's PM. A recording told me the extension didn't exist, so I talked to an operator who informed me the extension was 5208 rather than 5802 (must've been an inadvertent transposition in Kennth's PM). I called that extension and left a message and within 5 minutes someone called me back and was very helpful and gracious in assisting me so that I could place an order that apparently went through. Waiting for the confirmation email, but it looks like everything worked out okay. Thanks Polk Audio, Polk customer service, and Kenneth Swauger for all your help and for the wonderful offer!
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    Sorry about the incorrect number, new phone system there.
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  • [Deleted User]
    [Deleted User] Posts: 10,716
    Another person got back to me as well! Top shelf customer service.
    Thanks to Ken and Kenneth and Dan and Polk!
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  • Libertyc
    Libertyc Posts: 915
    You can get 1/2 price LSIMs!! Somebody take the code.
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