My sound bar sound goes off

coolD777
coolD777 Posts: 1
in Basic Hookup/Wiring Questions
Hi can anyone tell me if this is a serious issue as my sound bar that I just purchased few months ago, the sound goes off automatically and I have to shut off the sound bar and on again to have It working and this happen very frequently. This isn't a good experience and I'm not impressed with this product.
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Comments

  • [Deleted User]
    [Deleted User] Posts: 7,658
    Hello,
    Welcome to Polk's forum. It is possible the auto on/off function is not working correctly or the incoming source signal needs to be increased. Give Polk's CS department a call at 1-800-377-7655 or send them an email to; polkcs@polkaudio.com and they'll get you straightened out.
    Regards, Ken
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