WYRED 4 SOUND Pre Amp STP-SE Problem..

Toolfan66
Toolfan66 Posts: 17,243
in 2 Channel Audio
Last night I was listening to my stereo, and all was fine, I shut it down as I normally do.

Today I turned it back on to listen to some music, and my remote will not work, I know it's not the remote as it runs my DAC2 just fine but it will do nothing on the Pre Amp.

The pre is running, but I have to manually turn the volume up or down or switch inputs..

No clue to what could have happened but I'm bummed about it..
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Comments

  • F1nut
    F1nut Posts: 50,554
    Larry, try a reset by unplugging the pre amp for a bit. If that doesn't work, something with the sensor circuit has gone bad.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Toolfan66
    Toolfan66 Posts: 17,243
    I was thinking/hoping the same thing, I unpluged it last night, I will plug it back in when I get off work today. If not I will call W4S tomorrow, at least it's under warranty..

    :smiley:
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  • Mike Reeter
    Mike Reeter Posts: 4,315
    Hope you find a fix soon Larry, between spinning Vinyl and a pre with no remote, you're going to wear yourself out!
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  • Toolfan66
    Toolfan66 Posts: 17,243
    I will have to call w4s tomorrow nothing has worked..
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  • polkfarmboy
    polkfarmboy Posts: 5,703
    The remote just stopped working on my w4s dac 2 so please post back your results.
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  • Polkitup2
    Polkitup2 Posts: 1,622
    Both Toolfan66 and polkfarmboy issues sound familiar with the Wyred STP-SE and DAC-2 I had/have, unplug wait a couple minutes and plug it back in and you should be good to go. I vaguely recall there might be a system reset you may also need to perform on the STP-SE if thing get really crazy.
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  • drumminman
    drumminman Posts: 3,396
    Any word from W4S Larry?
    "Science is suppose to explain observations not dismiss them as impossible" - Norm on AA; 2.3TL's w/sonicaps/mills/jantzen inductors, Gimpod's boards, Lg Solen SDA inductors, RD-0198's, MW's dynamatted, Armaflex speaker gaskets, H-nuts, brass spikes, Cardas CCGR BP's, upgraded IC Cable, Black Hole Damping Sheet strips, interior of cabinets sealed with Loctite Power Grab, AI-1 interface with 1000VA A-L transformer
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  • Toolfan66
    Toolfan66 Posts: 17,243
    I'm waiting for an RMA # to send it in..
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  • Toolfan66
    Toolfan66 Posts: 17,243
    W4S now has my Pre, but I haven't heard anything yet..
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  • Toolfan66
    Toolfan66 Posts: 17,243
    I will have my PreAmp back on Monday. They sent a email saying they had to change out the IR and a ground wire. They didn't go into any details as to what might have happened..

    I'm just glad it's on its way back..
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  • hochpt21
    hochpt21 Posts: 5,423
    Goodness...hopefully she comes back firing on all cylinders!
    2 ChannelTurntable - VPI Classic 2/Ortofon 2M BlueAmplification - Rogue Audio Cronus Magnum II, Parks Audio Budgie PhonoSpeakers - GoldenEar Triton 17.2 Home TheaterDenon AVR-X3300W; Rotel RMB-1066; Klipsch RP-280F's, Klipsch RP-450C, Polk FXi3's, Polk RC60i; Dual SVS PB 2000's; BenQ HT2050; Elite Screens 120"Man CaveTurntable - Pro-Ject 2.9 Wood/Grado GoldAmplification - Dared SL2000a, McCormack DNA 0.5 DeluxeCD: Cambridge AudioSpeakers - Wharfedale Linton 85th Anniversary; LSiM 703; SDA 2A
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  • F1nut
    F1nut Posts: 50,554
    Toolfan66 wrote: »
    I will have my PreAmp back on Monday. They sent a email saying they had to change out the IR and a ground wire.

    What'd I tell ya B)

    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Toolfan66
    Toolfan66 Posts: 17,243
    F1nut wrote: »
    Toolfan66 wrote: »
    I will have my PreAmp back on Monday. They sent a email saying they had to change out the IR and a ground wire.

    What'd I tell ya B)

    You hit the nail on the head!! :smiley:

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  • drumminman
    drumminman Posts: 3,396
    Glad it's a quick turnaround.
    "Science is suppose to explain observations not dismiss them as impossible" - Norm on AA; 2.3TL's w/sonicaps/mills/jantzen inductors, Gimpod's boards, Lg Solen SDA inductors, RD-0198's, MW's dynamatted, Armaflex speaker gaskets, H-nuts, brass spikes, Cardas CCGR BP's, upgraded IC Cable, Black Hole Damping Sheet strips, interior of cabinets sealed with Loctite Power Grab, AI-1 interface with 1000VA A-L transformer
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  • Mystery
    Mystery Posts: 2,546
    Toolfan66 wrote: »
    F1nut wrote: »
    Toolfan66 wrote: »
    I will have my PreAmp back on Monday. They sent a email saying they had to change out the IR and a ground wire.

    What'd I tell ya B)

    You hit the nail on the head!! :smiley:

    Nail on the head sounds pretty scary. ;)

    Klipsch RB81, KG3.5, B&W DM602.5, Polk.
    Subwoofers: Klipsch RW10, Triad ProSub Bronze.
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  • GlennDog
    GlennDog Posts: 3,120
    I'm glad they took care of it so quickly
    AC Regenerator PS Audio PerfectWave Power Plant 10
    Source Lumin U1 Mini into Lampizator Baltic 4 DAC
    Pre Cary SLP-05
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  • Toolfan66
    Toolfan66 Posts: 17,243
    Up and running!!! All is good, can't say enough about their CS...
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